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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.84 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Quick and painless

Great customer service quick efficient and got everything sorted promptly. Reviewed on: 1st August 2017

Great value professional service insurance

Staff were friendly and knowledgeable from the start. Helped us get the best deal and gave good advice without being pushy. Reviewed on: 1st August 2017

john

I am still at some disadvantage in using a computer & prefer to discuss matters on the telephone so when I experienced a little difficulty I resorted to the latter and was impressed by the help I was given by your obviously dedicated staff who answered my queries superbly. Reviewed on: 1st August 2017

Extreemly helpful and polite and easy to talk to. Important.

The person that I spoke to, when doing my car insurance, was very easy to understand and at explaining all details carefully. Much appreciated. I need to find out about home contents insurance now! Reviewed on: 1st August 2017

Good

I think so the Sure Thing is verry good! Reviewed on: 1st August 2017

Affordable prices

Really happy with my choice and I saved £700 from my renewal of my former insurers Hastings Reviewed on: 1st August 2017

Top company

Very competitive low prices. Friendly customer service, Reviewed on: 1st August 2017

Car insurance

I did a search for car insurance the site was easy to use had the information on the car so could easily just fill in mu details and was good to go . payment options were explained clearly and once decided to go ahead received emails with certificate and policy details. Reviewed on: 1st August 2017

Great service all round

Very helpful good price would recommend Reviewed on: 1st August 2017

Very efficient good value

Quick and easy quote excellent staff great response speedy policy details Reviewed on: 1st August 2017

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