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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Great value for money and simple to get a quote

4
Everything was simple , I now have 2 cars insured with them and never had an issue and both at a great price Reviewed on: 1st August 2017

Friendly people

5
Pleasant staff with good manners Reviewed on: 1st August 2017

Insurance at Competitive Price

5
I have been looking for my Car Comprehensive Insurance Renewal quote for this year with 08 years of no claim bonuses. I found Sure Thing Car Insurance through my research and amazingly found their prices very competitive and insurance exactly according to my needs within my budget. I found their customer services extremely helpful. Indeed two thumbs up and I would definitely recommend Sure Thing to my family and friends. Reviewed on: 1st August 2017

Fantastic, helpful service

5
When arranging my insurance, the staff were so helpful and were happy to explain anything I didn't understand. They were really friendly and made the whole experience quick and simple. I would certainly recommend them to my friends and family! Reviewed on: 1st August 2017

ENSURE A SOVREIGN SERVICE

5
First class service, easily beats other insurers, I quickly signed up to have a stress free cover,,, will not be looking to change any time soon Reviewed on: 1st August 2017

Great value for money

5
Quick and easy, great value for money. Reviewed on: 1st August 2017

Easy to arrange insurance

5
Easy to arrange and good value, almost half the price of some insurers for identical cover - why pay more for the same service Reviewed on: 1st August 2017

Feel good

5
Quick efficient polite make you feel wanted well trained highly recommend this company Reviewed on: 1st August 2017

Quality

5
Very Efficient and very straight forward in dealing with my quote and talking out the policy. Reviewed on: 1st August 2017

This company is honestly a "sure thing" !!!

5
Recommended by a friend best piece of advice I've had in a long time Reviewed on: 1st August 2017

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