Write a review

Newsletter

Go to business site

Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.65 (5028 reviews)

View other Policy Expert products

4.65

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

Read all reviews Write a review

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Car insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Policy Expert Car insurance reviews (5028)

Policy Experts - Absolute sharks.

Absolute sharks. They took my money and insured my car AFTER I disclosed the modifications on the car I have just bought. THEN THEY CANCELLED the insurance 2 and a half weeks later because they say it has too many modifications. I did all the back ground checks before hand on the car, the car was completely clear and was bought from a reputable dealer. 2 and a half weeks later ie today. They ring me up and tell me that THEY are cancelling the insurance because the car has too many modifications. Even though they accepted it at the outset online when I paid for it. They are now charging me £79 from the initial deposit and first months premium that came out yesterday for cancelling the policy. They said it does not matter that they are cancelling, I still have to pay the cancellation fee. I mean, what can you say, I am just gobsmacked. They just gave the usual, its in the terms and conditions, I asked the girl how many times do you read the TnCs to which she replied I don't, but I would accept them if they were in there. Also as if that isn't bad enough. Any new insurance, I now have to select yes I have had insurance declined or cancelled in the last 3 years (through no fault of my own which puts the cost up). I have just been on the insurer admirals website and their site said to ring them when I input the modifications, as it would not let me carry on. That is what Policy Experts website should have done, stopped me and forced me to ring them and question me about the car. Admiral were happy with the Modifications when I spoke to them, as I disclosed exactly what Policy Expert had done. Not take the money, insure me for 2 and a half weeks, cancel it and charge me £79. #PolicyExpert @policyExpert Reviewed on: 26th November 2024

Easy to use, quick service and access your account a...

Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Customer services

They have always been helpful when a question has arisen. Although I have had no accidents for many years. Reviewed on: 12th October 2024

Outstanding Service

Found Policy Expert online through a comparison site. Very easy to buy insurance, excellent price and when I had an online issue I called them. The call was answered very quickly and resolved there and then. Outstanding service. Reviewed on: 10th October 2024

Just renewed my motor insurance with Policy Expert.

Just renewed my motor insurance with Policy Expert. The renewal price was less than the previous year, which was a pleasant surprise. I found a cheaper price on a comparison site for similar cover and Policy Expert matched it. Reviewed on: 1st October 2024

Excellent customer service.

Excellent customer service. Helpful staff. Good service all round. Good price would highly recommend to family and friends. Reviewed on: 24th September 2024

Good Value and Easy to Use.

Very easy to use on-line and very good value for money. Reviewed on: 17th September 2024

very good, interesting stuff.

very good, interesting stuff.......... Reviewed on: 13th September 2024

Easy to get a policy online, not very cheap though.

Easy to get a policy online, not very cheap though. Reviewed on: 12th September 2024

Really good prices, easy company to deal with

Really good prices, easy company to deal with Reviewed on: 12th September 2024

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Caravan Insurance
from Towergate 4.12 from 2 reviews
Car Insurance
from Police Mutual 4.37 from 13 reviews
Motorhome insurance
from Ripe Insurance 4.84 from 1143 reviews

Want to see more from Policy Expert ?

Home insurance
from Policy Expert 4.74 from 9155 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub