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Policy Expert : Car insurance reviews

4.82
Based on 5,023 reviews, last reviewed 7th Sep 2025
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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89%
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9%
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1%
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0%
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1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

My insurance was on a annual rollover in that i was... My insurance was on a annual rollover in that i was informed that my insurance would be renewed automatic , to which i emailed back to proceed, howeve... Read more Reviewed on: 9th April 2025
James m's avatar
James m

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5023)

Excellent customer service.

5
Excellent customer service. Helpful staff. Good service all round. Good price would highly recommend to family and friends. Reviewed on: 24th September 2024

Good Value and Easy to Use.

5
Very easy to use on-line and very good value for money. Reviewed on: 17th September 2024

very good, interesting stuff.

5
very good, interesting stuff.......... Reviewed on: 13th September 2024

Easy to get a policy online, not very cheap though.

4
Easy to get a policy online, not very cheap though. Reviewed on: 12th September 2024

Really good prices, easy company to deal with

5
Really good prices, easy company to deal with Reviewed on: 12th September 2024

Call handler was very kind and helpful.

5
Call handler was very kind and helpful. He was very down to earth making it really easy to talk to him. This was great because I am not a fan of talking on the phone and get quite anxious. But he made it quite easy. He was great help. Reviewed on: 12th September 2024

Great so far

5
Great so far. Good value and good level of communication. Reviewed on: 12th September 2024

The best

5
Brilliant service and really helpful staff to make the process of changing car insurance easier than a lot more companies. Even phoned me 2-3 days after buying to see if I was happy with the service and If there was anything they could do to help. Reviewed on: 12th September 2024

Smart insurance Company

5
quick response clear documentation Reviewed on: 11th September 2024

Great customer service

5
I brought my insurance online, I had a follow up call to confirm my details were correct, and I asked a few questions and actually decided to add on things to my policy, I was very pleased with the call Reviewed on: 11th September 2024

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