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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.84 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Outstanding Service

Found Policy Expert online through a comparison site. Very easy to buy insurance, excellent price and when I had an online issue I called them. The call was answered very quickly and resolved there and then. Outstanding service. Reviewed on: 10th October 2024

Just renewed my motor insurance with Policy Expert.

Just renewed my motor insurance with Policy Expert. The renewal price was less than the previous year, which was a pleasant surprise. I found a cheaper price on a comparison site for similar cover and Policy Expert matched it. Reviewed on: 1st October 2024

Excellent customer service.

Excellent customer service. Helpful staff. Good service all round. Good price would highly recommend to family and friends. Reviewed on: 24th September 2024

Good Value and Easy to Use.

Very easy to use on-line and very good value for money. Reviewed on: 17th September 2024

very good, interesting stuff.

very good, interesting stuff.......... Reviewed on: 13th September 2024

Easy to get a policy online, not very cheap though.

Easy to get a policy online, not very cheap though. Reviewed on: 12th September 2024

Really good prices, easy company to deal with

Really good prices, easy company to deal with Reviewed on: 12th September 2024

Call handler was very kind and helpful.

Call handler was very kind and helpful. He was very down to earth making it really easy to talk to him. This was great because I am not a fan of talking on the phone and get quite anxious. But he made it quite easy. He was great help. Reviewed on: 12th September 2024

Great so far

Great so far. Good value and good level of communication. Reviewed on: 12th September 2024

The best

Brilliant service and really helpful staff to make the process of changing car insurance easier than a lot more companies. Even phoned me 2-3 days after buying to see if I was happy with the service and If there was anything they could do to help. Reviewed on: 12th September 2024

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