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Policy Expert : Car insurance reviews

4.65
Based on 5,028 reviews, last reviewed 4th Aug 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026
Ioana Pavel's avatar
Ioana Pavel

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

I got an excellent service with the best price

5
I got an excellent service with the best price Reviewed on: 10th September 2024

Helpful and good value , and easy to use

5
Helpful and good value easy to use and excellent price, also not a huge upfront expense when you are paying monthly for your cover Reviewed on: 10th September 2024

I had no problems sorting my car insurance, it was...

5
I had no problems sorting my car insurance, it was so easy and straightforward and wouldn't hesitate to recommend them. Reviewed on: 10th September 2024

Very straight forward.

5
Very straight forward. When I did the application online, they then called me and double checked I understood everything. The lady on the phone was very polite. Reviewed on: 10th September 2024

Brilliant service

5
Brilliant service thus far. Comprehensive cover an description an much cheaper than our current insurance policy who we are leaving. Reviewed on: 10th September 2024

Fast, efficient, economical of effort and expense!

5
Fast, efficient, economical of effort and expense! Reviewed on: 10th September 2024

EXTREMELY HELPFUL AND INFORMATIVE

4
I had a lovely conversation with a memeber of your staff who rang the day after i had arranged the policy and was very helpful to the point that I added another option to my policy. Reviewed on: 10th September 2024

Good value and easy to deal with

5
It was very straightforward dealing with Policy Expert and the premium was good value compared to other quotes for the same requirements. Reviewed on: 10th September 2024

Great price

5
Bought policy on line. Good price efficient service Reviewed on: 10th September 2024

POLICY EXPERT - A COMPANY I CAN TRUST

5
My first time insured with Policy Expert, and as a retired oldie, they offered me comprehensive car insurance, with an impressive, inclusive coverage, at an unbeatable, affordable price. Signing up online was ‘easy peasy’, thanks to the clear and efficient sign up system. It’s a great relief to be with a company that I can trust. Thank you. Reviewed on: 10th September 2024

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