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Policy Expert : Car insurance reviews

4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Great service all round

5
Very helpful good price would recommend Reviewed on: 1st August 2017

Very efficient good value

5
Quick and easy quote excellent staff great response speedy policy details Reviewed on: 1st August 2017

THE SERVICE PROVIDED IS VERY GOOD

5
saved time , easy to follow, provided all my requirements and at competitive price. Reviewed on: 1st August 2017

Cheapest quote around

5
Very quick and easy, website user friendly. Good idea to offer dash cam as an option. Reviewed on: 1st August 2017

Excellent

5
Great No hassle from start to finish Reviewed on: 1st August 2017

Affordable an fully loaded policy

5
It wasn't the cheapest price I could have got for my car insurance but sure max has everything I need an not have to pay for any additional extras it's the first time in many years that this has been the case Reviewed on: 1st August 2017

Excellent

5
Quick from start to finish no hassle Reviewed on: 1st August 2017

as a good insurance company 5

4
it's a nice experience with sure thing, very nice service Reviewed on: 1st August 2017

Great Value & Customer Service

5
It was that time of year again and the Car Insurance renewal was due, but as always I check around for new quotes. Sure thing came up not the cheapest but definitely not expensive as the option I chose for an extra £20 I got a dash cam from Halfords that was worth £64 included. I sent my NCD Proof over via email and a few minutes later my policy was ready and the discount code and instructions on how to claim my Dash Cam. A few days later I received a Phone call from customer services inquiring if everything was satisfactory and that I had collected the Dash Cam, in my opinion great service. Reviewed on: 1st August 2017

Great experience

5
I am very pleased with the service, the agent explained the reasoning behind legal expenses cover. I then amended my premium to include the legal cover. Reviewed on: 1st August 2017

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