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Policy Expert : Home Insurance reviews

4.79
Based on 9,120 reviews, last reviewed 1st Dec 2024
98% decrease in 5 star reviews
in the past 90 days
56% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Good quote last year. I can say that they gave me a very good quote last year 2023 but lets see what happens this year, as I haven't had to contact them about a claim I can... Read more Reviewed on: 14th October 2024
Gordon T's avatar
Gordon T

Latest lowest rating:

1

They do noy pay out Refused to pay for shower leak because I run remote business from a shed. Notice that their positive reviews relate to how easy it is to buy, not how ... Read more Reviewed on: 1st December 2024
Olga W's avatar
Olga W

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

Policy Expert Home Insurance reviews (9120)

Review of the Policy Expert, Home Insurance:

Would definitely recommend (did not have to use yet)

5
It was bery easy process to get the House Insurance, I did not have to use it yet and hopefully won’t so my review is based on purchasing process so far. Reviewed on: 9th September 2021

Good online purchase experience

5
Good experience of buying the pick online. Easy to navigate website, language used is clear and easy to understand. Reviewed on: 7th August 2024

excellent fast service would recommend strongly

5
excellent fast service would recommend strongly Reviewed on: 7th August 2024

Would recommend

5
They have been efficient and helpful Reviewed on: 7th August 2024

Less than a year with Policy Expert, so reasonable c...

4
Less than a year with Policy Expert, so reasonable cost is all I can say at the moment. Reviewed on: 7th August 2024

Have yet to need to use them.

3
Have yet to need to use them. Hard to know what to expect, and I hope I never need to, but website etc is user friendly which is good. Reviewed on: 7th August 2024
Reply from Policy Expert Hello Ross, Thanks for taking the time to leave us your review. At Policy Expert, we aim to collect feedback from our customers at every stage of their policy so we can continue to improve our services. This could be your experience from purchasing a policy online, your premium, or any interactions you've had with our agents. We appreciate that you may not feel in a position to rate our claims services, however, we're proud to say that we pay out on all valid claims submitted under our policies. If you have any questions or if there's anything else we can help you with, please get in touch at [email protected]. Thanks, Peter Response date: 8th August 2024
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Policy Expert

Great experience, great company would highly recomme...

5
Great experience, great company would highly recommended Reviewed on: 7th August 2024

Helpful and friendly service

5
When I have called they have always been very helpful and help with everything they can Reviewed on: 7th August 2024

A good price product and a good defato rating

5
A good price product and a good defato rating Reviewed on: 7th August 2024

Excellent service

5
Cheapest quote I found online. So far I didn’t have use the service. Reviewed on: 7th August 2024

First home

5
I used Policy Expert on my first home purchase and after getting a handful of quotes online it was the best value for money. The application was very user friendly and didn’t take much time. I actually ended up recommending the policy I had to my friend, and she now also has her home insurance with Policy Expert. Reviewed on: 6th August 2024

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