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Policy Expert : Home insurance reviews

View other Policy Expert products
4.73
Based on 9,137 reviews, last reviewed 11th Jun 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026
RICHARD C's avatar
RICHARD C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9137)

Okay insurer.

4
Okay insurer. The price was reasonable for for I wanted Reviewed on: 13th August 2024
Jaz 's avatar
Jaz

Efficient and easy process.

5
Efficient and easy process to sign up. Reviewed on: 13th August 2024
GV's avatar
GV

Great value for money versus all the other options o...

5
Great value for money versus all the other options out there Reviewed on: 13th August 2024
lauraprince@btinternet.com's avatar
[email protected]

Value for money

5
Easy to use and good value for money Reviewed on: 12th August 2024
Conor G's avatar
Conor G

No problems so far.

5
No problems so far. Sign up process was easy and everything made sense. Haven't needed to contact them since. Reviewed on: 11th August 2024
Alex D's avatar
Alex D

Simple to sort out, no complicated things to underst...

5
Simple to sort out, no complicated things to understand Reviewed on: 11th August 2024
Mark d's avatar
Mark d

I have been with Policy Expert for almost 1 years bu...

4
I have been with Policy Expert for almost 1 years but at times due to me having to change my account i did get fined but they did refund it. They work with another company for there finance work Reviewed on: 10th August 2024
Brian M's avatar
Brian M

You can speak to a human!

5
Easy to get through on phone..easy to understand the agent taking the call..polite and courteous. Reviewed on: 10th August 2024
Debbie's avatar
Debbie

easy to register online and competitive prices

5
easy to register online and competitive prices Reviewed on: 10th August 2024
EM's avatar
EM

Thank you

5
No problems obtaining quote.Clear explanation of what was included in the Policy. No hidden extras! Reviewed on: 9th August 2024
Andrew B's avatar
Andrew B

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