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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

hard to review till tested

the test of insurance is too make a claim or contact customer services but I have not needed to do either Reviewed on: 22nd August 2024

Easy to use and good value.

Easy to use and good value. logging on was easy and finding the correct cover at a reasonable price Reviewed on: 21st August 2024

Great, all round insurer and value for money.

Great, all round insurer and value for money. I haven't yet had to contact them for anything. Reviewed on: 20th August 2024

Very accommodating and helpful.

Very accommodating helpful and patient. Reviewed on: 20th August 2024

Very competitive quote compared to others

Very competitive quote compared to others Reviewed on: 20th August 2024

Always very helpful and competitive with prices.

Always very helpful and competitive with prices. Reviewed on: 20th August 2024

My experience of placing my Home Insurance...

I found the experience of placing my Home Insurance with Policy Expert was summed up by their name! Reviewed on: 19th August 2024

Good so far!

Haven't had to make a claim but the quoting process was fairly easy. Reviewed on: 15th August 2024

easy to deal with and professional

easy to deal with and professional Reviewed on: 15th August 2024

Very good value for money.

Very good value for money. Cheapest by far. No hassle or fuss. Easy online account. Referral options too. Reviewed on: 15th August 2024

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