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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9137 reviews)

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4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Very fast and simple service.

Very fast and simple service. Would recommend to anyone looking for fast and reliable advice and services. Reviewed on: 9th August 2024

realy easy to get set up for a first time buyer and...

realy easy to get set up for a first time buyer and offered a fair prices. Reviewed on: 9th August 2024

Easy to setup and good value.

Easy to setup and good value. I had insurance with them before and was happy to come back and use them again. The only reason I left was the renewal wasn't competitive, seems to be common amongst insurance companies, once they have you they think you won't leave. Reviewed on: 9th August 2024

Quick and easy

Quick and easy to get quote with good comms and keen pricing Reviewed on: 8th August 2024

Very easy and quick to set up.

Very easy and quick to set up. Took me a few minutes to get a great quote and arranged in no time Reviewed on: 8th August 2024

Great customer service and value for money

Great customer service and value for money Reviewed on: 8th August 2024

Home insurance

Easy to join and use...good IT interface Reviewed on: 8th August 2024

Easy to use web site and competitive prices

It was easy to use their web site to get the level of coverage we needed. The price was competitive and the communication by emails were informative, however we do seem to get too many emails not directly related to our policy. Reviewed on: 8th August 2024

Excellent and friendly staff who are easily contacta...

Excellent and friendly staff who are easily contactable by phone and happy to help Reviewed on: 8th August 2024

First to go to before trying others.

Easy to arrange and competitively priced Reviewed on: 8th August 2024

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