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Policy Expert : Home Insurance reviews

Name: Home Insurance
Rating: 4.78 (9124 reviews)

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4.78

Based on 9,124 reviews, last reviewed 12th Jun 2025

300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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Policy Expert Home Insurance reviews (9124)

Have yet to need to use them.

Have yet to need to use them. Hard to know what to expect, and I hope I never need to, but website etc is user friendly which is good. Reviewed on: 7th August 2024

Reply from Policy Expert Hello Ross, Thanks for taking the time to leave us your review. At Policy Expert, we aim to collect feedback from our customers at every stage of their policy so we can continue to improve our services. This could be your experience from purchasing a policy online, your premium, or any interactions you've had with our agents. We appreciate that you may not feel in a position to rate our claims services, however, we're proud to say that we pay out on all valid claims submitted under our policies. If you have any questions or if there's anything else we can help you with, please get in touch at [email protected]. Thanks, Peter Response date: 8th August 2024

Great experience, great company would highly recomme...

Great experience, great company would highly recommended Reviewed on: 7th August 2024

Helpful and friendly service

When I have called they have always been very helpful and help with everything they can Reviewed on: 7th August 2024

A good price product and a good defato rating

A good price product and a good defato rating Reviewed on: 7th August 2024

Excellent service

Cheapest quote I found online. So far I didn’t have use the service. Reviewed on: 7th August 2024

First home

I used Policy Expert on my first home purchase and after getting a handful of quotes online it was the best value for money. The application was very user friendly and didn’t take much time. I actually ended up recommending the policy I had to my friend, and she now also has her home insurance with Policy Expert. Reviewed on: 6th August 2024

Very helpful staff and great price!

Very helpful staff and great price! Reviewed on: 6th August 2024

Great service, great product and easy website to nav...

Great service, great product and easy website to navigate with succinct information and good payment options Reviewed on: 6th August 2024

Very easy to arrange my cover, good policy and cover...

Very easy to arrange my cover, good policy and cover with a very fair price. Reviewed on: 6th August 2024

Easy to deal with, value for money

Easy to deal with, value for money Reviewed on: 6th August 2024

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