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Policy Expert : Home insurance reviews

View other Policy Expert products
4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
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Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.
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Policy Expert Home insurance reviews (9136)

The one time I needed to speak to someone at Policy...

4
The one time I needed to speak to someone at Policy Expert I got through relatively easily and my issue was dealt with. Reviewed on: 8th August 2024
K T's avatar
K T

Says exactly what's on the tin.

5
Says exactly what's on the tin.Value for money and cheapest quote I've found by far and I usually check everywhere. Reviewed on: 8th August 2024
Osman 's avatar
Osman

very helpful and efficient.

5
very helpful and efficient. I would recommend them Reviewed on: 8th August 2024
Christopher Hughes's avatar
Christopher Hughes

Very quick and easy to set up cover and a fraction o...

4
Very quick and easy to set up cover and a fraction of the cost compared to some of the main stream providers. Reviewed on: 8th August 2024
CraigT's avatar
CraigT

I have purchased several policies from Policy Expert...

5
I have purchased several policies from Policy Expert in the past and it has been simple to purchase and haven't had any issues. Reviewed on: 7th August 2024
Chetna G's avatar
Chetna G

recommended

4
good price for the right level of cover provided Reviewed on: 7th August 2024
Steve's avatar
Steve

Easy to use and understand website

5
Easy to use and understand website and insurance explained well Reviewed on: 7th August 2024
James M's avatar
James M

Fast, efficient, great value and comprehensive polic...

5
Fast, efficient, great value and comprehensive policy and all in a professional helpful manner Reviewed on: 7th August 2024
Treacle Hopkirk Broughton's avatar
Treacle Hopkirk Broughton

Easy service

4
easy to work with, covers all the Home Insurance i need. Reviewed on: 7th August 2024
Paul C's avatar
Paul C

Good online purchase experience

5
Good experience of buying the pick online. Easy to navigate website, language used is clear and easy to understand. Reviewed on: 7th August 2024
Seashell's avatar
Seashell

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