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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9138)

Easy to use web site and competitive prices

It was easy to use their web site to get the level of coverage we needed. The price was competitive and the communication by emails were informative, however we do seem to get too many emails not directly related to our policy. Reviewed on: 8th August 2024

Excellent and friendly staff who are easily contacta...

Excellent and friendly staff who are easily contactable by phone and happy to help Reviewed on: 8th August 2024

First to go to before trying others.

Easy to arrange and competitively priced Reviewed on: 8th August 2024

easy to use and value for money car ind

easy to use and value for money. Reviewed on: 8th August 2024

Easy, cheap, good value.

Easy, cheap, good value. Compared on;ione with others and this came up best offer. Reviewed on: 8th August 2024

The one time I needed to speak to someone at Policy...

The one time I needed to speak to someone at Policy Expert I got through relatively easily and my issue was dealt with. Reviewed on: 8th August 2024

Says exactly what's on the tin.

Says exactly what's on the tin.Value for money and cheapest quote I've found by far and I usually check everywhere. Reviewed on: 8th August 2024

very helpful and efficient.

very helpful and efficient. I would recommend them Reviewed on: 8th August 2024

Very quick and easy to set up cover and a fraction o...

Very quick and easy to set up cover and a fraction of the cost compared to some of the main stream providers. Reviewed on: 8th August 2024

I have purchased several policies from Policy Expert...

I have purchased several policies from Policy Expert in the past and it has been simple to purchase and haven't had any issues. Reviewed on: 7th August 2024

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