Smart Money People Logo

Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

Review Policy Expert : Home Insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Policy Expert Home Insurance reviews (9124)

Competitive prices & updated via email regularly

4
Competitive prices & updated via email regularly Reviewed on: 6th August 2024

All good, easy renewal, good price, nothing else to...

5
All good, easy renewal, good price, nothing else to comment on. Hopefully we don’t need to use the service! Reviewed on: 6th August 2024

Great product at the best price.

5
Great product at the best price. website easy and transaction also. Highly recommended Reviewed on: 6th August 2024

Very reasonable prices! Highly recommend!

5
We bought our home insurance with Policy Expert and had to have amendments regarding renovations to the house. Team was quick, efficient to respond and got us the answers we needed in a timely fashion. Not had to make a claim but happy with all other services. Thank you. Reviewed on: 6th August 2024

Good policy.

5
Good policy. Good level of cover. Easy to set up. Was expensive to amend and add to policy but at least it allowed me to travel with confidence. Reviewed on: 6th August 2024

So far, so good.

4
So far, so good. Good for taking out a premium, low price compared with others, but not yet tested on a claim. Reviewed on: 6th August 2024

Cheapest

4
I haven't made a claim so I don't know what the service is like for that. I chose Policy Expert because I am boycotting Axa in support of Palestine, so had to find a new company. Reviewed on: 6th August 2024

House insurance

5
Easy to get a quote and purchase insurance Reviewed on: 6th August 2024

no issues.

5
no issues. cheapest insurance avilable, but haven't actually had to deal with them at all so can'ty say what they're like in that sense. but if you don't have to claim, very simple to get it all sorted and that. Reviewed on: 6th August 2024

Efficient service offering value for money.

5
Efficient service offering value for money. Reviewed on: 6th August 2024

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Policy Expert ?

    View all products