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Policy Expert : Home insurance reviews

View other Policy Expert products
4.73
Based on 9,137 reviews, last reviewed 11th Jun 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026
RICHARD C's avatar
RICHARD C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

First home

5
I used Policy Expert on my first home purchase and after getting a handful of quotes online it was the best value for money. The application was very user friendly and didn’t take much time. I actually ended up recommending the policy I had to my friend, and she now also has her home insurance with Policy Expert. Reviewed on: 6th August 2024
Agata S's avatar
Agata S

Very helpful staff and great price!

5
Very helpful staff and great price! Reviewed on: 6th August 2024
mark.gem1@btinternet.com's avatar
[email protected]

Great service, great product and easy website to nav...

5
Great service, great product and easy website to navigate with succinct information and good payment options Reviewed on: 6th August 2024
T S's avatar
T S

Very easy to arrange my cover, good policy and cover...

5
Very easy to arrange my cover, good policy and cover with a very fair price. Reviewed on: 6th August 2024
Paul E's avatar
Paul E

Easy to deal with, value for money

5
Easy to deal with, value for money Reviewed on: 6th August 2024
Jen B's avatar
Jen B

Competitive prices & updated via email regularly

4
Competitive prices & updated via email regularly Reviewed on: 6th August 2024
Ron p's avatar
Ron p

All good, easy renewal, good price, nothing else to...

5
All good, easy renewal, good price, nothing else to comment on. Hopefully we don’t need to use the service! Reviewed on: 6th August 2024
Jamie Talbot's avatar
Jamie Talbot

Great product at the best price.

5
Great product at the best price. website easy and transaction also. Highly recommended Reviewed on: 6th August 2024
John K's avatar
John K

Very reasonable prices! Highly recommend!

5
We bought our home insurance with Policy Expert and had to have amendments regarding renovations to the house. Team was quick, efficient to respond and got us the answers we needed in a timely fashion. Not had to make a claim but happy with all other services. Thank you. Reviewed on: 6th August 2024
Lavinia W's avatar
Lavinia W

Good policy.

5
Good policy. Good level of cover. Easy to set up. Was expensive to amend and add to policy but at least it allowed me to travel with confidence. Reviewed on: 6th August 2024
Martin H's avatar
Martin H

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