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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9138)

Helpful and friendly service

When I have called they have always been very helpful and help with everything they can Reviewed on: 7th August 2024

A good price product and a good defato rating

A good price product and a good defato rating Reviewed on: 7th August 2024

Excellent service

Cheapest quote I found online. So far I didn’t have use the service. Reviewed on: 7th August 2024

First home

I used Policy Expert on my first home purchase and after getting a handful of quotes online it was the best value for money. The application was very user friendly and didn’t take much time. I actually ended up recommending the policy I had to my friend, and she now also has her home insurance with Policy Expert. Reviewed on: 6th August 2024

Very helpful staff and great price!

Very helpful staff and great price! Reviewed on: 6th August 2024

Great service, great product and easy website to nav...

Great service, great product and easy website to navigate with succinct information and good payment options Reviewed on: 6th August 2024

Very easy to arrange my cover, good policy and cover...

Very easy to arrange my cover, good policy and cover with a very fair price. Reviewed on: 6th August 2024

Easy to deal with, value for money

Easy to deal with, value for money Reviewed on: 6th August 2024

Competitive prices & updated via email regularly

Competitive prices & updated via email regularly Reviewed on: 6th August 2024

All good, easy renewal, good price, nothing else to...

All good, easy renewal, good price, nothing else to comment on. Hopefully we don’t need to use the service! Reviewed on: 6th August 2024

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