Write a review

Newsletter

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

View other Policy Expert products

4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Policy Expert Home insurance reviews (9156)

Fast, efficient, great value and comprehensive polic...

Fast, efficient, great value and comprehensive policy and all in a professional helpful manner Reviewed on: 7th August 2024

Easy service

easy to work with, covers all the Home Insurance i need. Reviewed on: 7th August 2024

Good online purchase experience

Good experience of buying the pick online. Easy to navigate website, language used is clear and easy to understand. Reviewed on: 7th August 2024

excellent fast service would recommend strongly

excellent fast service would recommend strongly Reviewed on: 7th August 2024

Would recommend

They have been efficient and helpful Reviewed on: 7th August 2024

Less than a year with Policy Expert, so reasonable c...

Less than a year with Policy Expert, so reasonable cost is all I can say at the moment. Reviewed on: 7th August 2024

Have yet to need to use them.

Have yet to need to use them. Hard to know what to expect, and I hope I never need to, but website etc is user friendly which is good. Reviewed on: 7th August 2024

Reply from Policy Expert Hello Ross, Thanks for taking the time to leave us your review. At Policy Expert, we aim to collect feedback from our customers at every stage of their policy so we can continue to improve our services. This could be your experience from purchasing a policy online, your premium, or any interactions you've had with our agents. We appreciate that you may not feel in a position to rate our claims services, however, we're proud to say that we pay out on all valid claims submitted under our policies. If you have any questions or if there's anything else we can help you with, please get in touch at [email protected]. Thanks, Peter Response date: 8th August 2024

Great experience, great company would highly recomme...

Great experience, great company would highly recommended Reviewed on: 7th August 2024

Helpful and friendly service

When I have called they have always been very helpful and help with everything they can Reviewed on: 7th August 2024

A good price product and a good defato rating

A good price product and a good defato rating Reviewed on: 7th August 2024

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Landlord Insurance
from Uinsure 4.12 from 2 reviews
Home Insurance
from Elephant Insurance 4.01 from 2 reviews
Home Emergency Plan
from 247 Home Rescue 4.10 from 76 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.65 from 5028 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub