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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.78 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

House insurance

Easy to get a quote and purchase insurance Reviewed on: 6th August 2024

no issues.

no issues. cheapest insurance avilable, but haven't actually had to deal with them at all so can'ty say what they're like in that sense. but if you don't have to claim, very simple to get it all sorted and that. Reviewed on: 6th August 2024

Efficient service offering value for money.

Efficient service offering value for money. Reviewed on: 6th August 2024

straight forward and competitively priced

Taking our policy was straight forward and competitively priced. It covered what we needed and optional extras if thats what you want Reviewed on: 6th August 2024

Easy process and good price

Very easy to take out the insurance, have all the information available when I need it and a good price. Reviewed on: 6th August 2024

Quick and easy to get a quote and set up...

Quick and easy to get a quote and set up policy Reviewed on: 6th August 2024

Simply the best

From start to finish policy expert has been easy to navigate, customer service has been excellent and overall left us happy customers so much so when my mother came to renewing her insurance I recommend them and they even turned out cheaper for her. Reviewed on: 6th August 2024

Easy service and value for money

Easy service, competitive price great customer service, easy to contac Reviewed on: 6th August 2024

Same as any other provider.

Same as any other provider. Nothing stands out more than the others. Reviewed on: 6th August 2024

Excellent Service

Good response to an claim really helpful and resolved the claim quickly excellent customer service Reviewed on: 6th August 2024

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