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Policy Expert : Home insurance reviews

4.75
Based on 9,138 reviews, last reviewed 17th Jul 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9138)

Quick and easy to get a quote and set up...

5
Quick and easy to get a quote and set up policy Reviewed on: 6th August 2024

Simply the best

5
From start to finish policy expert has been easy to navigate, customer service has been excellent and overall left us happy customers so much so when my mother came to renewing her insurance I recommend them and they even turned out cheaper for her. Reviewed on: 6th August 2024

Easy service and value for money

5
Easy service, competitive price great customer service, easy to contac Reviewed on: 6th August 2024

Same as any other provider.

3
Same as any other provider. Nothing stands out more than the others. Reviewed on: 6th August 2024

Excellent Service

5
Good response to an claim really helpful and resolved the claim quickly excellent customer service Reviewed on: 6th August 2024

Easy to set up and manage during the policy

4
Easy to set up and manage during the policy Reviewed on: 6th August 2024

Easy and good for the money.

5
Easy and good for the money. Didnt have any troubles getting what i needed Reviewed on: 5th August 2024

peace of mind insurancei.

4
Only just purchased insurance but easy application. Gives a ‘“good” value for money insurance Reviewed on: 5th August 2024

House Insurance Renewal

5
Easy process from start to finish and most reasonable quote. I will definitely recommend. Reviewed on: 5th August 2024

Stress free

5
No issues, easy to choose a policy and very easy to deal with when it comes to renewing. Reviewed on: 5th August 2024

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