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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9137 reviews)

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4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

I got better cover for less money ,

I got better cover for less money , so much that I could pay in one payment than paying monthly cutting out interest rates and even saving more. Done on line easy peesey . I want my car covered with them also, its due end off this month . Reviewed on: 5th August 2024

Very helpful.

Very helpful. And great website. Reviewed on: 5th August 2024

Very pleased with the whole process from the quote t...

Very pleased with the whole process from the quote to payment.Very easy to do everything online. Reviewed on: 5th August 2024

Never claimed but covers what i need.

Never claimed but covers what i need. Reviewed on: 5th August 2024

Great value insurance but not put them to test yet

No contact as yet other than to purchase a policy Reviewed on: 5th August 2024

Easy to set up, cheap, customer service excellent

Easy to set up, cheap, customer service excellent Reviewed on: 5th August 2024

Very happy with service and friendly staff.

Very happy with service and friendly staff. Reviewed on: 5th August 2024

Competitive price

Taking out the policy was quick and easy. I haven’t had need to make a claim so far so can’t comment further. Reviewed on: 5th August 2024

Excellent price, easy to apply for cover

Very competitive pricing, easy application form. Haven’t needed to make a claim so can’t rate in that area. Reviewed on: 5th August 2024

Quotation process was straight forward

Fortunately not had to make a claim but the quotation process was straight forward, the price was far less than my renewal quote Reviewed on: 5th August 2024

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