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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Good policy.

Good policy. Good level of cover. Easy to set up. Was expensive to amend and add to policy but at least it allowed me to travel with confidence. Reviewed on: 6th August 2024

So far, so good.

So far, so good. Good for taking out a premium, low price compared with others, but not yet tested on a claim. Reviewed on: 6th August 2024

Cheapest

I haven't made a claim so I don't know what the service is like for that. I chose Policy Expert because I am boycotting Axa in support of Palestine, so had to find a new company. Reviewed on: 6th August 2024

House insurance

Easy to get a quote and purchase insurance Reviewed on: 6th August 2024

no issues.

no issues. cheapest insurance avilable, but haven't actually had to deal with them at all so can'ty say what they're like in that sense. but if you don't have to claim, very simple to get it all sorted and that. Reviewed on: 6th August 2024

Efficient service offering value for money.

Efficient service offering value for money. Reviewed on: 6th August 2024

straight forward and competitively priced

Taking our policy was straight forward and competitively priced. It covered what we needed and optional extras if thats what you want Reviewed on: 6th August 2024

Easy process and good price

Very easy to take out the insurance, have all the information available when I need it and a good price. Reviewed on: 6th August 2024

Quick and easy to get a quote and set up...

Quick and easy to get a quote and set up policy Reviewed on: 6th August 2024

Simply the best

From start to finish policy expert has been easy to navigate, customer service has been excellent and overall left us happy customers so much so when my mother came to renewing her insurance I recommend them and they even turned out cheaper for her. Reviewed on: 6th August 2024

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