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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9138)

Competitive price

Taking out the policy was quick and easy. I haven’t had need to make a claim so far so can’t comment further. Reviewed on: 5th August 2024

Excellent price, easy to apply for cover

Very competitive pricing, easy application form. Haven’t needed to make a claim so can’t rate in that area. Reviewed on: 5th August 2024

Quotation process was straight forward

Fortunately not had to make a claim but the quotation process was straight forward, the price was far less than my renewal quote Reviewed on: 5th August 2024

Great experience so far would recommend to people lo...

Great experience so far would recommend to people looking for an insurance company in the future. Definitely helpful when things are not great - toilet didn’t work and they sent someone out to fix it as a matter of urgency. Reviewed on: 5th August 2024

A Medal Winning Purchase!

There is not much more i can add because the ratings i gave said it all.I only ordered Bronze cover but as far as i'm concerned it was like winning Gold at the Olympics. Reviewed on: 5th August 2024

The happy company

Very quick to respond, very polite and helpful, amazing Reviewed on: 5th August 2024

Good customer service very easy to use to insure my...

Good customer service very easy to use to insure my pet Reviewed on: 5th August 2024

I took out my 1st policy with Policy Expert in April.

I took out my 1st policy with Policy Expert in April. They gave an excellent price, which was very competitive. The whole process was very simple and straightforward Reviewed on: 5th August 2024

Quick and easy

Quick and easy to apply and a very reasonable price. Reviewed on: 5th August 2024

Competitive price and easy to arrange

Competitive price and easy to arrange Reviewed on: 5th August 2024

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