Paid advertisement
Smart Money People Logo
Newsletter

Policy Expert : Home insurance reviews

4.73
Based on 9,137 reviews, last reviewed 11th Jun 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026
RICHARD C's avatar
RICHARD C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Policy Expert Home insurance reviews (9137)

Great experience so far would recommend to people lo...

5
Great experience so far would recommend to people looking for an insurance company in the future. Definitely helpful when things are not great - toilet didn’t work and they sent someone out to fix it as a matter of urgency. Reviewed on: 5th August 2024

A Medal Winning Purchase!

5
There is not much more i can add because the ratings i gave said it all.I only ordered Bronze cover but as far as i'm concerned it was like winning Gold at the Olympics. Reviewed on: 5th August 2024

The happy company

5
Very quick to respond, very polite and helpful, amazing Reviewed on: 5th August 2024

Good customer service very easy to use to insure my...

4
Good customer service very easy to use to insure my pet Reviewed on: 5th August 2024

I took out my 1st policy with Policy Expert in April.

5
I took out my 1st policy with Policy Expert in April. They gave an excellent price, which was very competitive. The whole process was very simple and straightforward Reviewed on: 5th August 2024

Quick and easy

5
Quick and easy to apply and a very reasonable price. Reviewed on: 5th August 2024

Competitive price and easy to arrange

5
Competitive price and easy to arrange Reviewed on: 5th August 2024

Great customer service in explaining what my policy...

5
Great customer service in explaining what my policy for black box enabled Reviewed on: 5th August 2024

Smooth online experience.

5
Smooth online experience. Reasonable competitive pricing. Usual cover for buildings and contents. Reviewed on: 5th August 2024

Great provider.

5
Great provider. Good value for money. Reviewed on: 5th August 2024

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Policy Expert ?

    View all products