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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9138)

Great customer service in explaining what my policy...

Great customer service in explaining what my policy for black box enabled Reviewed on: 5th August 2024

Smooth online experience.

Smooth online experience. Reasonable competitive pricing. Usual cover for buildings and contents. Reviewed on: 5th August 2024

Great provider.

Great provider. Good value for money. Reviewed on: 5th August 2024

Faultless

Cannot fault it – really good experience from start to finish Reviewed on: 5th August 2024

Excellent cover at a very competitive price.

Excellent cover at a very competitive price. Straightforward and clear processes. Reviewed on: 5th August 2024

Best value for money

Best value for money which is important in the current climate Reviewed on: 5th August 2024

New Customer

After much searching for a new quote this was the best value for money and quite a bit cheaper than my renewal quote from my previous provider but the cover was the same or better. Reviewed on: 5th August 2024

I had a claim, it only took 2weeks to sort it.

I had a claim, it only took 2weeks to sort it. From start to finish. Reviewed on: 5th August 2024

Cheapest policy online.

Policy Expert offered the cheapest policy online. It was easy to purchase and offered everything I needed. Reviewed on: 4th August 2024

Never had any issues with Policy Expert.

Never had any issues with Policy Expert. It's easy and hassle-free to take out a policy with them. Reviewed on: 4th August 2024

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