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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9137 reviews)

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4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Faultless

Cannot fault it – really good experience from start to finish Reviewed on: 5th August 2024

Excellent cover at a very competitive price.

Excellent cover at a very competitive price. Straightforward and clear processes. Reviewed on: 5th August 2024

Best value for money

Best value for money which is important in the current climate Reviewed on: 5th August 2024

New Customer

After much searching for a new quote this was the best value for money and quite a bit cheaper than my renewal quote from my previous provider but the cover was the same or better. Reviewed on: 5th August 2024

I had a claim, it only took 2weeks to sort it.

I had a claim, it only took 2weeks to sort it. From start to finish. Reviewed on: 5th August 2024

Cheapest policy online.

Policy Expert offered the cheapest policy online. It was easy to purchase and offered everything I needed. Reviewed on: 4th August 2024

Never had any issues with Policy Expert.

Never had any issues with Policy Expert. It's easy and hassle-free to take out a policy with them. Reviewed on: 4th August 2024

Good insurance company.

Policy expert offers a good all round policy that suits me. Reviewed on: 4th August 2024

Extremely helpful.

Very friendly staff and extremely helpful. Reviewed on: 4th August 2024

Helpful service and easy to access

Helpful service and easy to access Reviewed on: 4th August 2024

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