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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.78 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Simple and cost effective, not had any problems and...

Simple and cost effective, not had any problems and got a good cover Reviewed on: 4th August 2024

I found the whole process of setting up my house ins...

I found the whole process of setting up my house insurance with Policy Expert very easy and at a good price. I've had no reason to contact Policy Expert since taking out my policy but would expect the same great service if the need arises. Reviewed on: 4th August 2024

Excellent service by Policy expert

Excellent service by Policy expert Reviewed on: 4th August 2024

good prices easy to use meets my criteria

good prices easy to use meets my criteria Reviewed on: 4th August 2024

,comprehensive cover

No fuss, does what it says, no nonsense,straight forward Reviewed on: 4th August 2024

most helpful

most helpful and instructive and everything explained clearly Reviewed on: 4th August 2024

Good to find quotes.

Good to find quotes. Haven't made a claim, so cannot review on claims. Reviewed on: 4th August 2024

Happy with all aspects since taking out insurance wi...

Happy with all aspects since taking out insurance with you. Reviewed on: 4th August 2024

Really straight forward and hassle free

Really straight forward and hassle free Reviewed on: 4th August 2024

everything was easy to follow online and insurance p...

everything was easy to follow online and insurance price was really decent price Reviewed on: 4th August 2024

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