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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Quotation process was straight forward

Fortunately not had to make a claim but the quotation process was straight forward, the price was far less than my renewal quote Reviewed on: 5th August 2024

Great experience so far would recommend to people lo...

Great experience so far would recommend to people looking for an insurance company in the future. Definitely helpful when things are not great - toilet didn’t work and they sent someone out to fix it as a matter of urgency. Reviewed on: 5th August 2024

A Medal Winning Purchase!

There is not much more i can add because the ratings i gave said it all.I only ordered Bronze cover but as far as i'm concerned it was like winning Gold at the Olympics. Reviewed on: 5th August 2024

The happy company

Very quick to respond, very polite and helpful, amazing Reviewed on: 5th August 2024

Good customer service very easy to use to insure my...

Good customer service very easy to use to insure my pet Reviewed on: 5th August 2024

I took out my 1st policy with Policy Expert in April.

I took out my 1st policy with Policy Expert in April. They gave an excellent price, which was very competitive. The whole process was very simple and straightforward Reviewed on: 5th August 2024

Quick and easy

Quick and easy to apply and a very reasonable price. Reviewed on: 5th August 2024

Competitive price and easy to arrange

Competitive price and easy to arrange Reviewed on: 5th August 2024

Great customer service in explaining what my policy...

Great customer service in explaining what my policy for black box enabled Reviewed on: 5th August 2024

Smooth online experience.

Smooth online experience. Reasonable competitive pricing. Usual cover for buildings and contents. Reviewed on: 5th August 2024

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