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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9138)

Good insurance company.

Policy expert offers a good all round policy that suits me. Reviewed on: 4th August 2024

Extremely helpful.

Very friendly staff and extremely helpful. Reviewed on: 4th August 2024

Helpful service and easy to access

Helpful service and easy to access Reviewed on: 4th August 2024

Simply, easy and great service offered

Straight forward and easy to follow policies Reviewed on: 4th August 2024

My first ever claim made easy

Had to make my first ever claim after I damaged my wallpaper I was so anxious because it hadn’t long been redecorated I made a call and a lovely lady talked me through everything and eased my stress levels everything was easy to follow and was a straightforward process done within a week of me calling to report my claim Reviewed on: 4th August 2024

Simple and cost effective, not had any problems and...

Simple and cost effective, not had any problems and got a good cover Reviewed on: 4th August 2024

I found the whole process of setting up my house ins...

I found the whole process of setting up my house insurance with Policy Expert very easy and at a good price. I've had no reason to contact Policy Expert since taking out my policy but would expect the same great service if the need arises. Reviewed on: 4th August 2024

Excellent service by Policy expert

Excellent service by Policy expert Reviewed on: 4th August 2024

good prices easy to use meets my criteria

good prices easy to use meets my criteria Reviewed on: 4th August 2024

,comprehensive cover

No fuss, does what it says, no nonsense,straight forward Reviewed on: 4th August 2024

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