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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9138)

most helpful

most helpful and instructive and everything explained clearly Reviewed on: 4th August 2024

Good to find quotes.

Good to find quotes. Haven't made a claim, so cannot review on claims. Reviewed on: 4th August 2024

Happy with all aspects since taking out insurance wi...

Happy with all aspects since taking out insurance with you. Reviewed on: 4th August 2024

Really straight forward and hassle free

Really straight forward and hassle free Reviewed on: 4th August 2024

everything was easy to follow online and insurance p...

everything was easy to follow online and insurance price was really decent price Reviewed on: 4th August 2024

Great price and service.

Great price and service. Fast and efficient Reviewed on: 4th August 2024

Very smooth process and excellent value for money!

Very smooth process and excellent value for money! Reviewed on: 4th August 2024

Every thing you need to fill in is user friendly

Every thing you need to fill in is user friendly Reviewed on: 4th August 2024

Reply from Policy Expert Hello, Thanks for taking the time to leave us your review. Given your positive comments I am not sure your 1-star rating is reflective of your experiences with us, please do let me know if it is as we would love to get some further feedback from you. If there's anything else we can help you with, please get in touch at [email protected]. Thanks, Peter Response date: 5th August 2024

Better policy, at a fraction of the price. Five stars.

I was a long standing customer for home insurance with my building society, but when my renewal came in at three times the price of the previous year, I decided to shop around. That's when I discovered Policy Expert. I got a better insurance policy for a fraction of the price I was quoted by my building society. I will definitely be renewing with them next time, and I shall also being looking to them when my car insurance comes up for renewal. Thank you Policy Expert. Reviewed on: 4th August 2024

Quick answering of phone and queries .

Quick answering of phone and queries . Never had any reason to doubt professionalism.. Happy to renew if price comparaible, which has been in the past . Thank you good service Reviewed on: 4th August 2024

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