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Policy Expert : Home Insurance reviews

4.79
Based on 9,120 reviews, last reviewed 28th Jan 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Good quote last year. I can say that they gave me a very good quote last year 2023 but lets see what happens this year, as I haven't had to contact them about a claim I can... Read more Reviewed on: 14th October 2024
Gordon T's avatar
Gordon T

Latest lowest rating:

1

Might be the Cheapest insurance but the customer jou... Might be the Cheapest insurance but the customer journey is shocking. Paid for my insurance three weeks in advance, received one email asking for addi... Read more Reviewed on: 28th January 2025
Amy D's avatar
Amy D

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9120)

decent cover for a valued price , seems like a good...

4
decent cover for a valued price , seems like a good deal and business to me so far Reviewed on: 3rd August 2024

The insurance premium was very competitive.

4
The insurance premium was very competitive. Reviewed on: 3rd August 2024

Home and contents Policy

5
I took out a policy with Policy expert as they were the most competitively priced for what I needed at the time. Reviewed on: 3rd August 2024

It's my first year with PE.

5
It's my first year with PE. The enrolment was simple and they've been quick to answer a couple of questions. I guess the real test is when I need to make a claim! Reviewed on: 3rd August 2024

When others withdrew features, these guys still insu...

5
When others withdrew features, these guys still insured my individual items without fuss. Reviewed on: 3rd August 2024

Best value I could find

4
Best value on the market, haven’t had to speak to their customer service but don’t get bombarded with junk so good so far Reviewed on: 3rd August 2024

Website easy to navigate, good price and covered all...

4
Website easy to navigate, good price and covered all bases depending on your needs Reviewed on: 3rd August 2024

Chosen as a result from a comparison site.

5
Chosen as a result from a comparison site. Clear suitable policy options and subsequent communication. Nothing to dislike. Reviewed on: 3rd August 2024

Service Experience

3
Not yet had to contact insurer so cannot comment on service. Reviewed on: 3rd August 2024

found this company by comparison site - they offered...

5
found this company by comparison site - they offered best value for the cover I required. Reviewed on: 3rd August 2024

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