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Policy Expert : Home insurance reviews

4.75
Based on 9,138 reviews, last reviewed 17th Jul 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9138)

Easy and quick

5
When moving house, the process to update my house insurance details was so easy and quick Reviewed on: 4th August 2024

Great, not needed a claim though so who knows

4
Great, not needed a claim though so who knows Reviewed on: 4th August 2024

Always happy to renew.

5
Always happy to renew. Clear policy wording and excellent support is needed. Reviewed on: 4th August 2024

Excellent price and good customer service.

5
Excellent price and good customer service. Really simple set up Reviewed on: 4th August 2024

2 very different experiences.

5
2 very different experiences. One was poor and the other was excellent. Reviewed on: 4th August 2024

Great priced insurance.

5
Great priced insurance. Good value Reviewed on: 4th August 2024

perfect policy perfect price

5
perfect policy perfect price a spot on service Reviewed on: 4th August 2024

competitive price and good cover

5
Easy to use competitive price and good cover Reviewed on: 4th August 2024

Great sign up process and cover options to suit diff...

5
Great sign up process and cover options to suit different needs Reviewed on: 4th August 2024

Right policy right price

5
Thankfully not yet had to claim but finding the right policy was easy and for a very good price. Reviewed on: 4th August 2024

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