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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Great priced insurance.

5
Great priced insurance. Good value Reviewed on: 4th August 2024

perfect policy perfect price

5
perfect policy perfect price a spot on service Reviewed on: 4th August 2024

competitive price and good cover

5
Easy to use competitive price and good cover Reviewed on: 4th August 2024

Great sign up process and cover options to suit diff...

5
Great sign up process and cover options to suit different needs Reviewed on: 4th August 2024

Right policy right price

5
Thankfully not yet had to claim but finding the right policy was easy and for a very good price. Reviewed on: 4th August 2024

Best Insurance company.

5
Easy online process. Covered everything and more, value for money and peace of mind. Reviewed on: 4th August 2024

Reasonably priced policies for peace of mind.

5
Reasonably priced policies for peace of mind. I'm very pleased to have everything I need from my home insurance without having to pay a fortune. Switching to Policy Expert was very simple too. Reviewed on: 4th August 2024

Very pleased

5
Very easy to deal with, and reasonably priced Reviewed on: 4th August 2024

Quick and easy to set up my policy without breaking...

5
Quick and easy to set up my policy without breaking the bank. Reviewed on: 4th August 2024

All fine no issues with this policy home insurance

5
All fine no issues with this policy Reviewed on: 4th August 2024

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