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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.78 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Good premium price.

I have yet to make a claim so have no experience of their customer service. The price was competitive, that’s why I chose Policy Expert. Reviewed on: 4th August 2024

Professional and friendly service.

Professional and friendly service. Very helpful over the phone Reviewed on: 4th August 2024

I was provided the cover I required for the best price

I was provided the cover I required for the best price after comparing many others Policy experts came out on top and get my vote and business Reviewed on: 4th August 2024

Fantastic value for money.

Fantastic value for money. Easy to set up. Policy clear. Reviewed on: 3rd August 2024

Quick and easy to set up.

Quick and easy to set up. Covered all our needs at a fraction of the cost of our previous insurer Reviewed on: 3rd August 2024

Top notch for all home insurance needs.

Great value excellent service everything covered for such a great price thoroughly recommend. So helpful from start to finish****" Reviewed on: 3rd August 2024

Easy to use web site good value for money

Easy to use web site good value for money Reviewed on: 3rd August 2024

Good Value for money and easy to use Website.

Good Value for money and easy to use Website. Friendly and knowledgeable customer service!. Reviewed on: 3rd August 2024

decent cover for a valued price , seems like a good...

decent cover for a valued price , seems like a good deal and business to me so far Reviewed on: 3rd August 2024

The insurance premium was very competitive.

The insurance premium was very competitive. Reviewed on: 3rd August 2024

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