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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9138)

Top notch for all home insurance needs.

Great value excellent service everything covered for such a great price thoroughly recommend. So helpful from start to finish****" Reviewed on: 3rd August 2024

Easy to use web site good value for money

Easy to use web site good value for money Reviewed on: 3rd August 2024

Good Value for money and easy to use Website.

Good Value for money and easy to use Website. Friendly and knowledgeable customer service!. Reviewed on: 3rd August 2024

decent cover for a valued price , seems like a good...

decent cover for a valued price , seems like a good deal and business to me so far Reviewed on: 3rd August 2024

The insurance premium was very competitive.

The insurance premium was very competitive. Reviewed on: 3rd August 2024

Home and contents Policy

I took out a policy with Policy expert as they were the most competitively priced for what I needed at the time. Reviewed on: 3rd August 2024

It's my first year with PE.

It's my first year with PE. The enrolment was simple and they've been quick to answer a couple of questions. I guess the real test is when I need to make a claim! Reviewed on: 3rd August 2024

When others withdrew features, these guys still insu...

When others withdrew features, these guys still insured my individual items without fuss. Reviewed on: 3rd August 2024

Best value I could find

Best value on the market, haven’t had to speak to their customer service but don’t get bombarded with junk so good so far Reviewed on: 3rd August 2024

Website easy to navigate, good price and covered all...

Website easy to navigate, good price and covered all bases depending on your needs Reviewed on: 3rd August 2024

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