Write a review

Newsletter

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

View other Policy Expert products

4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Policy Expert Home insurance reviews (9138)

Chosen as a result from a comparison site.

Chosen as a result from a comparison site. Clear suitable policy options and subsequent communication. Nothing to dislike. Reviewed on: 3rd August 2024

Service Experience

Not yet had to contact insurer so cannot comment on service. Reviewed on: 3rd August 2024

found this company by comparison site - they offered...

found this company by comparison site - they offered best value for the cover I required. Reviewed on: 3rd August 2024

It was very easy to setup and the customer service w...

It was very easy to setup and the customer service was very helpful. Reviewed on: 3rd August 2024

Best prices for a good choice of cover

Best prices for a good choice of cover. Nice, easy-to-use website and fuss-free transactions. Reviewed on: 3rd August 2024

Had no problem with them.

Had no problem with them. They were ok Reviewed on: 3rd August 2024

House Insurance

Very clear to understand website Reviewed on: 3rd August 2024

Reply from Policy Expert Hello Ian, Thanks for taking the time to leave us your review. Given your positive comments I am not sure your 1-star rating is reflective of your experiences with us, please do let me know if it is as we would love to get some further feedback from you. If there's anything else we can help you with, please get in touch at [email protected]. Thanks, Peter Response date: 6th August 2024

I cannot comment - the proof of "service" etc is onl...

I cannot comment - the proof of "service" etc is only when you claim. I have not had to claim. Reviewed on: 3rd August 2024

Great Price

It's the cheapest home insurance by £50 and includes everything I wanted to cover Reviewed on: 3rd August 2024

Good price, easy to buy.

Good price, easy to buy. Not had any claims fortunately so can’t comment. Reviewed on: 3rd August 2024

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home insurance (discontinued)
from LOOK Home Insurance (inactive company) 4.14 from 11 reviews
Landlord Insurance
from Howden 0.00 from 0 reviews
Landlord Insurance
from Aldermore 0.00 from 0 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.64 from 5028 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub