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Policy Expert : Home Insurance reviews

4.79
Based on 9,120 reviews, last reviewed 28th Jan 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Good quote last year. I can say that they gave me a very good quote last year 2023 but lets see what happens this year, as I haven't had to contact them about a claim I can... Read more Reviewed on: 14th October 2024
Gordon T's avatar
Gordon T

Latest lowest rating:

1

Might be the Cheapest insurance but the customer jou... Might be the Cheapest insurance but the customer journey is shocking. Paid for my insurance three weeks in advance, received one email asking for addi... Read more Reviewed on: 28th January 2025
Amy D's avatar
Amy D

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9120)

Great service .

5
Great service . Brilliant company. Reviewed on: 3rd August 2024

Very good value and great customer service.

5
Very good value and great customer service. Reviewed on: 3rd August 2024

Competitively priced

5
I used a price comparison site and this was the most competitively priced. I then realised that I also use them for my pet insurance, so win win! Reviewed on: 3rd August 2024

Easy, prompt and economical

5
Easy, prompt and economical. Found these people on Compare the Market. Would recommend Reviewed on: 3rd August 2024

Excellent customer service and easy to make a claim...

5
Excellent customer service and easy to make a claim if need to Reviewed on: 3rd August 2024

Have been using Policy Expert for a number of years...

5
Have been using Policy Expert for a number of years and have found them Very Good Value for money and easy to follow instructions Reviewed on: 3rd August 2024

New Customer

5
Have not had occasion to use the insurance yet but very happy with the level of cover and price. Reviewed on: 3rd August 2024

Simple process to arrange my insurance and no hidden...

5
Simple process to arrange my insurance and no hidden extras. Reviewed on: 3rd August 2024

It's been a good experience and good deal

5
It's been a good package with lot of benefits with this and the best deal on the market. Reviewed on: 3rd August 2024

Would highly recommend this insurance provider

5
Value for money policy quick set up process, can speak to customer service without having to send a message first. Reliable insurance provider. Reviewed on: 3rd August 2024

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