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Policy Expert : Home insurance reviews

4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Very pleased

5
Very easy to deal with, and reasonably priced Reviewed on: 4th August 2024

Quick and easy to set up my policy without breaking...

5
Quick and easy to set up my policy without breaking the bank. Reviewed on: 4th August 2024

All fine no issues with this policy home insurance

5
All fine no issues with this policy Reviewed on: 4th August 2024

Good premium price.

4
I have yet to make a claim so have no experience of their customer service. The price was competitive, that’s why I chose Policy Expert. Reviewed on: 4th August 2024

Professional and friendly service.

5
Professional and friendly service. Very helpful over the phone Reviewed on: 4th August 2024

I was provided the cover I required for the best price

5
I was provided the cover I required for the best price after comparing many others Policy experts came out on top and get my vote and business Reviewed on: 4th August 2024

Fantastic value for money.

4
Fantastic value for money. Easy to set up. Policy clear. Reviewed on: 3rd August 2024

Quick and easy to set up.

5
Quick and easy to set up. Covered all our needs at a fraction of the cost of our previous insurer Reviewed on: 3rd August 2024

Top notch for all home insurance needs.

5
Great value excellent service everything covered for such a great price thoroughly recommend. So helpful from start to finish****" Reviewed on: 3rd August 2024

Easy to use web site good value for money

5
Easy to use web site good value for money Reviewed on: 3rd August 2024

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