Write a review

Newsletter

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

View other Policy Expert products

4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Policy Expert Home insurance reviews (9156)

Good Value for money and easy to use Website.

Good Value for money and easy to use Website. Friendly and knowledgeable customer service!. Reviewed on: 3rd August 2024

decent cover for a valued price , seems like a good...

decent cover for a valued price , seems like a good deal and business to me so far Reviewed on: 3rd August 2024

The insurance premium was very competitive.

The insurance premium was very competitive. Reviewed on: 3rd August 2024

Home and contents Policy

I took out a policy with Policy expert as they were the most competitively priced for what I needed at the time. Reviewed on: 3rd August 2024

It's my first year with PE.

It's my first year with PE. The enrolment was simple and they've been quick to answer a couple of questions. I guess the real test is when I need to make a claim! Reviewed on: 3rd August 2024

When others withdrew features, these guys still insu...

When others withdrew features, these guys still insured my individual items without fuss. Reviewed on: 3rd August 2024

Best value I could find

Best value on the market, haven’t had to speak to their customer service but don’t get bombarded with junk so good so far Reviewed on: 3rd August 2024

Website easy to navigate, good price and covered all...

Website easy to navigate, good price and covered all bases depending on your needs Reviewed on: 3rd August 2024

Chosen as a result from a comparison site.

Chosen as a result from a comparison site. Clear suitable policy options and subsequent communication. Nothing to dislike. Reviewed on: 3rd August 2024

Service Experience

Not yet had to contact insurer so cannot comment on service. Reviewed on: 3rd August 2024

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home Insurance
from UIA Insurance 3.49 from 6 reviews
Home Insurance
from Intact Insurance (formerly RSA) 3.36 from 6 reviews
Home insurance
from Nationwide 3.55 from 88 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.65 from 5028 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub