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Policy Expert : Home Insurance reviews

4.79
Based on 9,120 reviews, last reviewed 28th Jan 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Good quote last year. I can say that they gave me a very good quote last year 2023 but lets see what happens this year, as I haven't had to contact them about a claim I can... Read more Reviewed on: 14th October 2024
Gordon T's avatar
Gordon T

Latest lowest rating:

1

Might be the Cheapest insurance but the customer jou... Might be the Cheapest insurance but the customer journey is shocking. Paid for my insurance three weeks in advance, received one email asking for addi... Read more Reviewed on: 28th January 2025
Amy D's avatar
Amy D

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9120)

Easy online application process

5
Online application process is easy. Can't comment on making a claim as up to now had no reason to claim (thankfully). Reviewed on: 3rd August 2024

Extremely Helpful

5
Being only 21 and a first time buyer, home insurance was quite daunting for me. I reached out the the customer service team and they helped me through the whole process via phone call and email to ensure I had all the correct information and details for my insurance and mortgage. Thank you! Reviewed on: 3rd August 2024

Cannot fault Policy Expert - free flowing business

5
Cannot fault Policy Expert - free flowing business with no cause to complain Reviewed on: 3rd August 2024

Realistic pricing good value for money

5
Realistic pricing good value for money Reviewed on: 3rd August 2024

Comprehensive cover, competitive price and excellent...

5
Comprehensive cover, competitive price and excellent customer service. Reviewed on: 3rd August 2024

Quick and easy

5
Set in up my insurance was quick and easy and very affordable Reviewed on: 3rd August 2024

Good choice

5
Easy to set up policy, good communication, good price. Reviewed on: 3rd August 2024

Very good value compared to my previous Insurer.

5
Very good value compared to my previous Insurer. Excellent communication throughout the process. Reviewed on: 3rd August 2024

Gets my recommendation

5
Competitive pricing, easy to use web site and excellent communication; gets my recommendation... Reviewed on: 3rd August 2024

No problems so far happy with their service

5
No problems so far happy with their service Reviewed on: 3rd August 2024

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