Smart Money People Logo

Policy Expert : Home Insurance reviews

4.79
Based on 9,120 reviews, last reviewed 28th Jan 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Good quote last year. I can say that they gave me a very good quote last year 2023 but lets see what happens this year, as I haven't had to contact them about a claim I can... Read more Reviewed on: 14th October 2024
Gordon T's avatar
Gordon T

Latest lowest rating:

1

Might be the Cheapest insurance but the customer jou... Might be the Cheapest insurance but the customer journey is shocking. Paid for my insurance three weeks in advance, received one email asking for addi... Read more Reviewed on: 28th January 2025
Amy D's avatar
Amy D

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

Review Policy Expert : Home Insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Policy Expert Home Insurance reviews (9120)

Well priced insurance and very good communication wh...

5
Well priced insurance and very good communication when setting up policy. Straight forward and reasonably priced insurance. Very compatible with other insurers and great cover. Reviewed on: 3rd August 2024

Every thing run smoothly and very professional and p...

5
Every thing run smoothly and very professional and positive . Would recommend you to all my friends Reviewed on: 3rd August 2024

Policy Expert genuinely care for their customers

5
Policy expert keep everything simple, clear, coherent and yet super compelling. Great communications, positive members of staff, sore responsive, and have their customers’ interests at heart. Reviewed on: 3rd August 2024

Cheapest on compare insurance site

5
Cheapest on compare insurance site Reviewed on: 3rd August 2024

Ease if Purchase

5
Simple online process to take out insurance providing excellent combined home insurance at good value for money. Reviewed on: 3rd August 2024

When contacting the team they were very helpful and...

5
When contacting the team they were very helpful and explained the process brilliantly of how making a claim works. The initial policy was far more competitive than any other at the time of renewal. Reviewed on: 3rd August 2024

I have never claimed with these but the price was wa...

5
I have never claimed with these but the price was way cheaper than everyone else gor same type of insurance. Reviewed on: 3rd August 2024

easy and straight forward to join.

5
It was easy and straight forward to join and although I haven't needed to use my policy as yet the cost is very good. Reviewed on: 3rd August 2024

Good comprehensive cover at a good price.

5
Good comprehensive cover at a good price. Reviewed on: 3rd August 2024

Great price and easy to set up.

5
Great price and easy to set up. Easy to manage online. Excellent customer service. I would definitely recommend this company. Reviewed on: 3rd August 2024

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Policy Expert has a range of products available. Check the ratings of each product to find the right one for you. View all products