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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9138)

Simple process to arrange my insurance and no hidden...

Simple process to arrange my insurance and no hidden extras. Reviewed on: 3rd August 2024

It's been a good experience and good deal

It's been a good package with lot of benefits with this and the best deal on the market. Reviewed on: 3rd August 2024

Would highly recommend this insurance provider

Value for money policy quick set up process, can speak to customer service without having to send a message first. Reliable insurance provider. Reviewed on: 3rd August 2024

Easy online application process

Online application process is easy. Can't comment on making a claim as up to now had no reason to claim (thankfully). Reviewed on: 3rd August 2024

Extremely Helpful

Being only 21 and a first time buyer, home insurance was quite daunting for me. I reached out the the customer service team and they helped me through the whole process via phone call and email to ensure I had all the correct information and details for my insurance and mortgage. Thank you! Reviewed on: 3rd August 2024

Cannot fault Policy Expert - free flowing business

Cannot fault Policy Expert - free flowing business with no cause to complain Reviewed on: 3rd August 2024

Realistic pricing good value for money

Realistic pricing good value for money Reviewed on: 3rd August 2024

Comprehensive cover, competitive price and excellent...

Comprehensive cover, competitive price and excellent customer service. Reviewed on: 3rd August 2024

Quick and easy

Set in up my insurance was quick and easy and very affordable Reviewed on: 3rd August 2024

Good choice

Easy to set up policy, good communication, good price. Reviewed on: 3rd August 2024

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