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Policy Expert : Home Insurance reviews

4.77
Based on 9,120 reviews, last reviewed 28th Jan 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Good quote last year. I can say that they gave me a very good quote last year 2023 but lets see what happens this year, as I haven't had to contact them about a claim I can... Read more Reviewed on: 14th October 2024
Gordon T's avatar
Gordon T

Latest lowest rating:

1

Might be the Cheapest insurance but the customer jou... Might be the Cheapest insurance but the customer journey is shocking. Paid for my insurance three weeks in advance, received one email asking for addi... Read more Reviewed on: 28th January 2025
Amy D's avatar
Amy D

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9120)

The ease of selecting an appropriate level of cover...

5
The ease of selecting an appropriate level of cover is excellent. Whereas some other companies are too complicated to understand what is required for cover to suit. Reviewed on: 3rd August 2024

Great service at a great price.

5
Great service at a great price - what more do you need! Reviewed on: 3rd August 2024

Exceptional service from start to finish and not jus...

5
Exceptional service from start to finish and not just a one off as when I needed to ring with a query experienced the same level of knowledge and care. Reviewed on: 3rd August 2024

All is well all is well all is well

5
All is well all is well all is well Reviewed on: 3rd August 2024

Insurance made easy

5
An insurance company that set out from the start to make taking out a new policy a pleasure rather than a grind. I had a query that was swiftly answered and the problem resolved and this set the pattern. Very good Reviewed on: 3rd August 2024

Review of Policy expert

5
The whole process with Policy Expert has been seamless and they have been fast and efficient with all communication. I would have no issue with recommending them to anyone I know. Reviewed on: 3rd August 2024

Good value for money !

5
Great value for money, best price I could find on like for like cover. Everything is so easy from selecting and setting up your policy to making a claim if needed. Reviewed on: 3rd August 2024

New insurance provider

5
Easy web site to use good price for the insurance. The cover was better than my last provider all I needed and more. Reviewed on: 3rd August 2024

Working with policy expert has been really easy.

5
Working with policy expert has been really easy. Their website works well, viewing and amending documents also works really well and is easy to do. I have not yet had to make a claim but given my experience so far I have confidence in them. Reviewed on: 3rd August 2024

Save money and time

5
They quickly came up with a quote significantly better than the renewal price from my previously provider and so I was happy to accept it without fuffing around looking for something better. I will probably do the same again next year. Reviewed on: 3rd August 2024

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