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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9138)

Very good value compared to my previous Insurer.

Very good value compared to my previous Insurer. Excellent communication throughout the process. Reviewed on: 3rd August 2024

Gets my recommendation

Competitive pricing, easy to use web site and excellent communication; gets my recommendation... Reviewed on: 3rd August 2024

No problems so far happy with their service

No problems so far happy with their service Reviewed on: 3rd August 2024

Well priced insurance and very good communication wh...

Well priced insurance and very good communication when setting up policy. Straight forward and reasonably priced insurance. Very compatible with other insurers and great cover. Reviewed on: 3rd August 2024

Every thing run smoothly and very professional and p...

Every thing run smoothly and very professional and positive . Would recommend you to all my friends Reviewed on: 3rd August 2024

Policy Expert genuinely care for their customers

Policy expert keep everything simple, clear, coherent and yet super compelling. Great communications, positive members of staff, sore responsive, and have their customers’ interests at heart. Reviewed on: 3rd August 2024

Cheapest on compare insurance site

Cheapest on compare insurance site Reviewed on: 3rd August 2024

Ease if Purchase

Simple online process to take out insurance providing excellent combined home insurance at good value for money. Reviewed on: 3rd August 2024

When contacting the team they were very helpful and...

When contacting the team they were very helpful and explained the process brilliantly of how making a claim works. The initial policy was far more competitive than any other at the time of renewal. Reviewed on: 3rd August 2024

I have never claimed with these but the price was wa...

I have never claimed with these but the price was way cheaper than everyone else gor same type of insurance. Reviewed on: 3rd August 2024

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