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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Would highly recommend this insurance provider

Value for money policy quick set up process, can speak to customer service without having to send a message first. Reliable insurance provider. Reviewed on: 3rd August 2024

Easy online application process

Online application process is easy. Can't comment on making a claim as up to now had no reason to claim (thankfully). Reviewed on: 3rd August 2024

Extremely Helpful

Being only 21 and a first time buyer, home insurance was quite daunting for me. I reached out the the customer service team and they helped me through the whole process via phone call and email to ensure I had all the correct information and details for my insurance and mortgage. Thank you! Reviewed on: 3rd August 2024

Cannot fault Policy Expert - free flowing business

Cannot fault Policy Expert - free flowing business with no cause to complain Reviewed on: 3rd August 2024

Realistic pricing good value for money

Realistic pricing good value for money Reviewed on: 3rd August 2024

Comprehensive cover, competitive price and excellent...

Comprehensive cover, competitive price and excellent customer service. Reviewed on: 3rd August 2024

Quick and easy

Set in up my insurance was quick and easy and very affordable Reviewed on: 3rd August 2024

Good choice

Easy to set up policy, good communication, good price. Reviewed on: 3rd August 2024

Very good value compared to my previous Insurer.

Very good value compared to my previous Insurer. Excellent communication throughout the process. Reviewed on: 3rd August 2024

Gets my recommendation

Competitive pricing, easy to use web site and excellent communication; gets my recommendation... Reviewed on: 3rd August 2024

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