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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

No problems so far happy with their service

No problems so far happy with their service Reviewed on: 3rd August 2024

Well priced insurance and very good communication wh...

Well priced insurance and very good communication when setting up policy. Straight forward and reasonably priced insurance. Very compatible with other insurers and great cover. Reviewed on: 3rd August 2024

Every thing run smoothly and very professional and p...

Every thing run smoothly and very professional and positive . Would recommend you to all my friends Reviewed on: 3rd August 2024

Policy Expert genuinely care for their customers

Policy expert keep everything simple, clear, coherent and yet super compelling. Great communications, positive members of staff, sore responsive, and have their customers’ interests at heart. Reviewed on: 3rd August 2024

Cheapest on compare insurance site

Cheapest on compare insurance site Reviewed on: 3rd August 2024

Ease if Purchase

Simple online process to take out insurance providing excellent combined home insurance at good value for money. Reviewed on: 3rd August 2024

When contacting the team they were very helpful and...

When contacting the team they were very helpful and explained the process brilliantly of how making a claim works. The initial policy was far more competitive than any other at the time of renewal. Reviewed on: 3rd August 2024

I have never claimed with these but the price was wa...

I have never claimed with these but the price was way cheaper than everyone else gor same type of insurance. Reviewed on: 3rd August 2024

easy and straight forward to join.

It was easy and straight forward to join and although I haven't needed to use my policy as yet the cost is very good. Reviewed on: 3rd August 2024

Good comprehensive cover at a good price.

Good comprehensive cover at a good price. Reviewed on: 3rd August 2024

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