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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9138)

New insurance provider

Easy web site to use good price for the insurance. The cover was better than my last provider all I needed and more. Reviewed on: 3rd August 2024

Working with policy expert has been really easy.

Working with policy expert has been really easy. Their website works well, viewing and amending documents also works really well and is easy to do. I have not yet had to make a claim but given my experience so far I have confidence in them. Reviewed on: 3rd August 2024

Save money and time

They quickly came up with a quote significantly better than the renewal price from my previously provider and so I was happy to accept it without fuffing around looking for something better. I will probably do the same again next year. Reviewed on: 3rd August 2024

3 years in a row

I have used policy expert for the last 3 years, like for like insurance always the lowest price no hassle easy to set up. Couldn't ask for a better service. Reviewed on: 3rd August 2024

Excellent website and very competitive quote

Excellent website and very competitive quote Reviewed on: 3rd August 2024

Simple, straightforward to use and excellent value f...

Simple, straightforward to use and excellent value for money Reviewed on: 3rd August 2024

No problems with setting up policy .

No problems with setting up policy . Very easy process . Reviewed on: 3rd August 2024

It has been great so far!

It has been great so far! Have had no issues at all which is what you’d expect as a customer. Reviewed on: 3rd August 2024

simple to use, came up a cheaper, better option for...

simple to use, came up a cheaper, better option for me Reviewed on: 3rd August 2024

I paid a very good price and all good so...

I paid a very good price and all good so far Reviewed on: 3rd August 2024

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