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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Easy to deal with.

Easy to deal with. Simple policy documents Reviewed on: 3rd August 2024

The ease of selecting an appropriate level of cover...

The ease of selecting an appropriate level of cover is excellent. Whereas some other companies are too complicated to understand what is required for cover to suit. Reviewed on: 3rd August 2024

Great service at a great price.

Great service at a great price - what more do you need! Reviewed on: 3rd August 2024

Exceptional service from start to finish and not jus...

Exceptional service from start to finish and not just a one off as when I needed to ring with a query experienced the same level of knowledge and care. Reviewed on: 3rd August 2024

All is well all is well all is well

All is well all is well all is well Reviewed on: 3rd August 2024

Insurance made easy

An insurance company that set out from the start to make taking out a new policy a pleasure rather than a grind. I had a query that was swiftly answered and the problem resolved and this set the pattern. Very good Reviewed on: 3rd August 2024

Review of Policy expert

The whole process with Policy Expert has been seamless and they have been fast and efficient with all communication. I would have no issue with recommending them to anyone I know. Reviewed on: 3rd August 2024

Good value for money !

Great value for money, best price I could find on like for like cover. Everything is so easy from selecting and setting up your policy to making a claim if needed. Reviewed on: 3rd August 2024

New insurance provider

Easy web site to use good price for the insurance. The cover was better than my last provider all I needed and more. Reviewed on: 3rd August 2024

Working with policy expert has been really easy.

Working with policy expert has been really easy. Their website works well, viewing and amending documents also works really well and is easy to do. I have not yet had to make a claim but given my experience so far I have confidence in them. Reviewed on: 3rd August 2024

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