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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Good price, good service, no complaints.

Good price, good service, no complaints. Reviewed on: 3rd August 2024

Claiming

Quick and efficient claims process Reviewed on: 3rd August 2024

Good value for money.

Straightforward policy with better cover than others and for less money. Cu Reviewed on: 3rd August 2024

Quick and easy

Quick and easy to arrange with sufficient information provided to help make your choice and get cover that is right for me at a reasonable price Reviewed on: 3rd August 2024

Good value for moasy

Good value for money pleased with my choice easy to understand website Reviewed on: 3rd August 2024

Great service!

Great service! I found this company to be so helpful and so affordable compared to others. Would definitely recommend! Reviewed on: 3rd August 2024

A happy customer.

Arranging my insurance cover online was extremely easy. All the questions were clear and easy to answer and I am very happy with the cover provided and the premium. Reviewed on: 3rd August 2024

the best quote

By far the best quote for insurance of my house Reviewed on: 3rd August 2024

Got the best price with Policy Expert.

Got the best price with Policy Expert. Reviewed on: 3rd August 2024

My brother

I was recommended to use Policy Expert by my brother. He did not receive the £50 as I used compare the market to join. This was not mentioned , rather disappointing. Reviewed on: 3rd August 2024

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