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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9138)

Great service!

Great service! I found this company to be so helpful and so affordable compared to others. Would definitely recommend! Reviewed on: 3rd August 2024

A happy customer.

Arranging my insurance cover online was extremely easy. All the questions were clear and easy to answer and I am very happy with the cover provided and the premium. Reviewed on: 3rd August 2024

the best quote

By far the best quote for insurance of my house Reviewed on: 3rd August 2024

Got the best price with Policy Expert.

Got the best price with Policy Expert. Reviewed on: 3rd August 2024

My brother

I was recommended to use Policy Expert by my brother. He did not receive the £50 as I used compare the market to join. This was not mentioned , rather disappointing. Reviewed on: 3rd August 2024

Building & contents insurance

I subscribed to policy expert through a price comparison site for my building and contents insurance.they were very helpful and the quotation was very good.my car insurance is due Sept.and I intend to request a quote for this. Reviewed on: 2nd August 2024

Understands my needs...

Understands my needs, easy to deal with and is great value for money! I would recommend Policy Expert for home insurance! Reviewed on: 2nd August 2024

So far so good

I've been with my current Home Insurance Policy with Policy Expert for a few months now. The on line procedure for purchasing the insurance was informative simple and quick. The price was reasonable and competitive. Hopefully I wont have to make a claim any time soon, so far so good with Policy Expert. Reviewed on: 2nd August 2024

Only online experience so far as we have not had a n...

Only online experience so far as we have not had a need for customer service Reviewed on: 2nd August 2024

Good value for money, easy to use website

Good value for money, easy to use website Reviewed on: 2nd August 2024

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