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Policy Expert : Home Insurance reviews

4.77
Based on 9,120 reviews, last reviewed 28th Jan 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Good quote last year. I can say that they gave me a very good quote last year 2023 but lets see what happens this year, as I haven't had to contact them about a claim I can... Read more Reviewed on: 14th October 2024
Gordon T's avatar
Gordon T

Latest lowest rating:

1

Might be the Cheapest insurance but the customer jou... Might be the Cheapest insurance but the customer journey is shocking. Paid for my insurance three weeks in advance, received one email asking for addi... Read more Reviewed on: 28th January 2025
Amy D's avatar
Amy D

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9120)

Good price.

5
Good price. No problems booking online Reviewed on: 2nd August 2024

Very good service so far with a very good dashboard...

4
Very good service so far with a very good dashboard which is quiet good to navigate Reviewed on: 2nd August 2024

Great service and good value.

4
Great service and good value. Very helpful staff. Reviewed on: 2nd August 2024

Genuine insurance companies are hard to find

5
We had insured for a couple of years with another company. We had not made any claims and on renewal they said we could not renew with them. Policy expert helped us and quickly got us insurance. They did not take advantage of the situation Reviewed on: 2nd August 2024

Never had a problem and kept informed

5
Never had a problem and kept informed Reviewed on: 2nd August 2024

Top insurance

5
I’ve had policy expert Home insurance for a number of years now. Always competitively priced, with £1m rebuilding cost as standard plus extremely helpful customer service. Would highly recommend Reviewed on: 2nd August 2024

Fantastic!

5
Great! Nothing bad to say at all Reviewed on: 2nd August 2024

I found the online process quick and easy.

5
I found the online process quick and easy. I had to cancel as I made a few errors in the original insurance policy, and found this extremely easy to do and then replace it with a new policy with corrections. Reviewed on: 2nd August 2024

Great cover at a great price whether requiring buil...

5
Great cover at a great price whether requiring buildings or contents or both Reviewed on: 2nd August 2024

Excellent value for money, customer service is excel...

5
Excellent value for money, customer service is excellent also Reviewed on: 2nd August 2024

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