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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9138)

Professional service, value cost.

Professional service, value cost. The people listen! Reviewed on: 23rd August 2024

Consistently Good

Have been with them for a few years now and they have always offered insurance, through various companies, that has kept the level of cover we require at reasonable cost. Reviewed on: 22nd August 2024

hard to review till tested

the test of insurance is too make a claim or contact customer services but I have not needed to do either Reviewed on: 22nd August 2024

Easy to use and good value.

Easy to use and good value. logging on was easy and finding the correct cover at a reasonable price Reviewed on: 21st August 2024

Great, all round insurer and value for money.

Great, all round insurer and value for money. I haven't yet had to contact them for anything. Reviewed on: 20th August 2024

Very accommodating and helpful.

Very accommodating helpful and patient. Reviewed on: 20th August 2024

Very competitive quote compared to others

Very competitive quote compared to others Reviewed on: 20th August 2024

Always very helpful and competitive with prices.

Always very helpful and competitive with prices. Reviewed on: 20th August 2024

My experience of placing my Home Insurance...

I found the experience of placing my Home Insurance with Policy Expert was summed up by their name! Reviewed on: 19th August 2024

Good so far!

Haven't had to make a claim but the quoting process was fairly easy. Reviewed on: 15th August 2024

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