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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.78 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

400% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Very accommodating and helpful.

Very accommodating helpful and patient. Reviewed on: 20th August 2024

Very competitive quote compared to others

Very competitive quote compared to others Reviewed on: 20th August 2024

Always very helpful and competitive with prices.

Always very helpful and competitive with prices. Reviewed on: 20th August 2024

My experience of placing my Home Insurance...

I found the experience of placing my Home Insurance with Policy Expert was summed up by their name! Reviewed on: 19th August 2024

Good so far!

Haven't had to make a claim but the quoting process was fairly easy. Reviewed on: 15th August 2024

easy to deal with and professional

easy to deal with and professional Reviewed on: 15th August 2024

Very good value for money.

Very good value for money. Cheapest by far. No hassle or fuss. Easy online account. Referral options too. Reviewed on: 15th August 2024

Very good, easy to contact.

Very good, easy to contact. Affordable Reviewed on: 14th August 2024

Okay insurer.

Okay insurer. The price was reasonable for for I wanted Reviewed on: 13th August 2024

Efficient and easy process.

Efficient and easy process to sign up. Reviewed on: 13th August 2024

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