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Policy Expert : Home Insurance reviews

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4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
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Mister Customer
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Policy Expert Home Insurance reviews (9124)

Simple to sort out, no complicated things to underst...

5
Simple to sort out, no complicated things to understand Reviewed on: 11th August 2024
Mark d's avatar
Mark d

I have been with Policy Expert for almost 1 years bu...

4
I have been with Policy Expert for almost 1 years but at times due to me having to change my account i did get fined but they did refund it. They work with another company for there finance work Reviewed on: 10th August 2024
Brian M's avatar
Brian M

You can speak to a human!

5
Easy to get through on phone..easy to understand the agent taking the call..polite and courteous. Reviewed on: 10th August 2024
Debbie's avatar
Debbie

easy to register online and competitive prices

5
easy to register online and competitive prices Reviewed on: 10th August 2024
EM's avatar
EM

Thank you

5
No problems obtaining quote.Clear explanation of what was included in the Policy. No hidden extras! Reviewed on: 9th August 2024
Andrew B's avatar
Andrew B

Very fast and simple service.

4
Very fast and simple service. Would recommend to anyone looking for fast and reliable advice and services. Reviewed on: 9th August 2024
Ryan Harris's avatar
Ryan Harris

realy easy to get set up for a first time buyer and...

5
realy easy to get set up for a first time buyer and offered a fair prices. Reviewed on: 9th August 2024
Philip W's avatar
Philip W

Easy to setup and good value.

5
Easy to setup and good value. I had insurance with them before and was happy to come back and use them again. The only reason I left was the renewal wasn't competitive, seems to be common amongst insurance companies, once they have you they think you won't leave. Reviewed on: 9th August 2024
Daniel H's avatar
Daniel H

Quick and easy

4
Quick and easy to get quote with good comms and keen pricing Reviewed on: 8th August 2024
NJE's avatar
NJE

Very easy and quick to set up.

5
Very easy and quick to set up. Took me a few minutes to get a great quote and arranged in no time Reviewed on: 8th August 2024
Aaron 's avatar
Aaron

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