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Policy Expert : Home insurance reviews

4.73
Based on 9,137 reviews, last reviewed 11th Jun 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026
RICHARD C's avatar
RICHARD C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9137)

Easy to use and good value.

5
Easy to use and good value. logging on was easy and finding the correct cover at a reasonable price Reviewed on: 21st August 2024

Great, all round insurer and value for money.

5
Great, all round insurer and value for money. I haven't yet had to contact them for anything. Reviewed on: 20th August 2024

Very accommodating and helpful.

5
Very accommodating helpful and patient. Reviewed on: 20th August 2024

Very competitive quote compared to others

4
Very competitive quote compared to others Reviewed on: 20th August 2024

Always very helpful and competitive with prices.

5
Always very helpful and competitive with prices. Reviewed on: 20th August 2024

My experience of placing my Home Insurance...

5
I found the experience of placing my Home Insurance with Policy Expert was summed up by their name! Reviewed on: 19th August 2024

Good so far!

5
Haven't had to make a claim but the quoting process was fairly easy. Reviewed on: 15th August 2024

easy to deal with and professional

5
easy to deal with and professional Reviewed on: 15th August 2024

Very good value for money.

5
Very good value for money. Cheapest by far. No hassle or fuss. Easy online account. Referral options too. Reviewed on: 15th August 2024

Very good, easy to contact.

5
Very good, easy to contact. Affordable Reviewed on: 14th August 2024

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