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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.78 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

400% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Top service and great prices

I have been with policy expert for several years now and they have always beaten the next best price on any comparison websites. Communication is good, although I have yet to make any claims so I cannot comment on that side of service. I will continue to use Policy expert and have recommended them to friends and families. They also provide any cashback for recommendations too. Reviewed on: 23rd August 2024

Very competitive rates

Not had to make a claim but Policy Expert is cheaper than others by a country mile Reviewed on: 23rd August 2024

Policy 3xpert provides good value for money with exc...

Policy 3xpert provides good value for money with excellent insurance products Reviewed on: 23rd August 2024

Fair price, good cover, on-line, details explained,...

Fair price, good cover, on-line, details explained, rated, recommended. Second year now but checked against comparison site. Reviewed on: 23rd August 2024

I have used Policy Expert for many years.

I have used Policy Expert for many years. If I find a cheaper quote they always do their best to provide me with a better one and the products are excellent Reviewed on: 23rd August 2024

Professional service, value cost.

Professional service, value cost. The people listen! Reviewed on: 23rd August 2024

Consistently Good

Have been with them for a few years now and they have always offered insurance, through various companies, that has kept the level of cover we require at reasonable cost. Reviewed on: 22nd August 2024

hard to review till tested

the test of insurance is too make a claim or contact customer services but I have not needed to do either Reviewed on: 22nd August 2024

Easy to use and good value.

Easy to use and good value. logging on was easy and finding the correct cover at a reasonable price Reviewed on: 21st August 2024

Great, all round insurer and value for money.

Great, all round insurer and value for money. I haven't yet had to contact them for anything. Reviewed on: 20th August 2024

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