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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9138)

Simple and good value for money

Simple easy application process, good value for money and great customer service Reviewed on: 23rd August 2024

Very competitive pricing over a few years.

Very competitive pricing over a few years. Reviewed on: 23rd August 2024

A Marvellous Insurance Company

We are so often told not to ‘automatically renew’ our insurance, so when my house insurance was due for renewal, & I had been sent a renewal price by Policy Expert, I was pretty sure that I’d get a better deal elsewhere, so started the search, and searched, and searched, and …. You get the idea! Policy Expert WAS the best deal. Additionally, on the occasion that I had a problem & wasn’t sure whether I could claim on my insurance, Policy Expert were brilliant. Gave great & helpful advice, rang me back when they said they would, & explained everything clearly without being condescending. A truly marvellous insurance company. Reviewed on: 23rd August 2024

Not had any issues and competitive price

Not had any issues and competitive price Reviewed on: 23rd August 2024

Easy to renew policy

Easy to renew policy, after searching comparison sites they came out on top. Not had to use the policy as yet but think I will be looked after in a professional and efficient way. Reviewed on: 23rd August 2024

Top service and great prices

I have been with policy expert for several years now and they have always beaten the next best price on any comparison websites. Communication is good, although I have yet to make any claims so I cannot comment on that side of service. I will continue to use Policy expert and have recommended them to friends and families. They also provide any cashback for recommendations too. Reviewed on: 23rd August 2024

Very competitive rates

Not had to make a claim but Policy Expert is cheaper than others by a country mile Reviewed on: 23rd August 2024

Policy 3xpert provides good value for money with exc...

Policy 3xpert provides good value for money with excellent insurance products Reviewed on: 23rd August 2024

Fair price, good cover, on-line, details explained,...

Fair price, good cover, on-line, details explained, rated, recommended. Second year now but checked against comparison site. Reviewed on: 23rd August 2024

I have used Policy Expert for many years.

I have used Policy Expert for many years. If I find a cheaper quote they always do their best to provide me with a better one and the products are excellent Reviewed on: 23rd August 2024

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