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Policy Expert : Home Insurance reviews

4.78
Based on 9,120 reviews, last reviewed 3rd Apr 2025
100% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I had scape water in my house last year. I had scape water in my house last year. they sent people to check the damage and paid out without quibble. and we’re still the cheapest to insure my ... Read more Reviewed on: 3rd April 2025
JAVID MANOOCHEHRI's avatar
JAVID MANOOCHEHRI

Latest lowest rating:

1

Might be the Cheapest insurance but the customer jou... Might be the Cheapest insurance but the customer journey is shocking. Paid for my insurance three weeks in advance, received one email asking for addi... Read more Reviewed on: 28th January 2025
Amy D's avatar
Amy D

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9120)

hard to review till tested

3
the test of insurance is too make a claim or contact customer services but I have not needed to do either Reviewed on: 22nd August 2024

Easy to use and good value.

5
Easy to use and good value. logging on was easy and finding the correct cover at a reasonable price Reviewed on: 21st August 2024

Great, all round insurer and value for money.

5
Great, all round insurer and value for money. I haven't yet had to contact them for anything. Reviewed on: 20th August 2024

Very accommodating and helpful.

5
Very accommodating helpful and patient. Reviewed on: 20th August 2024

Very competitive quote compared to others

4
Very competitive quote compared to others Reviewed on: 20th August 2024

Always very helpful and competitive with prices.

5
Always very helpful and competitive with prices. Reviewed on: 20th August 2024

My experience of placing my Home Insurance...

5
I found the experience of placing my Home Insurance with Policy Expert was summed up by their name! Reviewed on: 19th August 2024

Good so far!

5
Haven't had to make a claim but the quoting process was fairly easy. Reviewed on: 15th August 2024

easy to deal with and professional

5
easy to deal with and professional Reviewed on: 15th August 2024

Very good value for money.

5
Very good value for money. Cheapest by far. No hassle or fuss. Easy online account. Referral options too. Reviewed on: 15th August 2024

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