Write a review

Newsletter

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

View other Policy Expert products

4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Policy Expert Home insurance reviews (9138)

a good value provider

I have found policy expert to frequently be my best option for low cost home insurance in recent years. The coverage is adequate for my needs. Whenever I've spoken to a customer assistant they were very patient and understanding, and prompt to make requested changes. Reviewed on: 25th August 2024

Policy Expert review

Easy to set up the insurance and when I needed to cancel 4 months later, there were no problems. Reviewed on: 24th August 2024

Years of Satisfaction

I have insured with them for years and had to claim once, with good result. At first i phoned annually to make sure they insured exactly what I wanted, but recently have just automatically re-insured as it is a reasonable price, even after the claim. Reviewed on: 24th August 2024

Policy Expert the best for me

At the time I went with Policy Expert they were the cheapest for paying the bill over the year and I have renewed my policy a few times now and they are still the cheapest for me. Don’t know how they are for paying out on a claim because I haven’t had to make a claim from them. I have no complaints from using their policy. Reviewed on: 24th August 2024

Did everything we needed it to do

Did everything we needed it to do Reviewed on: 24th August 2024

Even I can use their website and it does exactly wha...

Even I can use their website and it does exactly what it says it will. They must represent some of the best value on the market. Additionally they contacted me in plenty of time to study the market and consider my options. Reviewed on: 24th August 2024

Happy to recommend a previous customer

Purchased 3 months ago as a previous customer and I could not find a better rate or better cover for the cost despite searching for quite a while. All completed on line without human interaction and following payment my documents were instantly available for download. I have used the same company for a while now but always research for alternatives to ensure my premiums are not being artificially inflated. I am an older person so my risk factors may be lower but the house and contents are still higher value. I will remain with them as long as they continue to offer such good value for money. I have not needed to make a claim but this is usually where you find out how good your chosen company is. I feel confident that I will receive top of the line service despite the lower premium. Reviewed on: 24th August 2024

Worth insuring with

Have stayed with policy expert for the last 3 years and have never had any problems. They only ever increase my insurance policy costs to match in line with inflation but it’s never a big jump in price. They include free extras as part of my package aswell. If I ever need them, they are easy to contact and sort any issues out quickly. Reviewed on: 24th August 2024

Great customer service

Great customer service , great price on insurance Reviewed on: 24th August 2024

My renewal with Policy Expert had gone up significan...

My renewal with Policy Expert had gone up significantly. After using a comparison site I called Policy Expert and they were able to better the other quotes I'd received. Annoying that the price had hiked in the first place, but I ended up with a premium I was comfortable with. Fortunately I've not needed to claim, so can't comment on the processing. Reviewed on: 23rd August 2024

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home insurance
from Tesco Bank 3.20 from 121 reviews
Home Emergency Cover
from ARAG UK 3.54 from 19 reviews
Home Insurance
from Leek Building Society 4.57 from 26 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.64 from 5028 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub