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Policy Expert : Home Insurance reviews

4.78
Based on 9,123 reviews, last reviewed 26th May 2025
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Simple to understand, easy to renew. Simple to understand, easy to renew. Reviewed on: 26th May 2025
Sharon's avatar
Sharon

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9123)

I have used Policy Expert for many years.

5
I have used Policy Expert for many years. If I find a cheaper quote they always do their best to provide me with a better one and the products are excellent Reviewed on: 23rd August 2024

Professional service, value cost.

5
Professional service, value cost. The people listen! Reviewed on: 23rd August 2024

Consistently Good

5
Have been with them for a few years now and they have always offered insurance, through various companies, that has kept the level of cover we require at reasonable cost. Reviewed on: 22nd August 2024

hard to review till tested

3
the test of insurance is too make a claim or contact customer services but I have not needed to do either Reviewed on: 22nd August 2024

Easy to use and good value.

5
Easy to use and good value. logging on was easy and finding the correct cover at a reasonable price Reviewed on: 21st August 2024

Great, all round insurer and value for money.

5
Great, all round insurer and value for money. I haven't yet had to contact them for anything. Reviewed on: 20th August 2024

Very accommodating and helpful.

5
Very accommodating helpful and patient. Reviewed on: 20th August 2024

Very competitive quote compared to others

4
Very competitive quote compared to others Reviewed on: 20th August 2024

Always very helpful and competitive with prices.

5
Always very helpful and competitive with prices. Reviewed on: 20th August 2024

My experience of placing my Home Insurance...

5
I found the experience of placing my Home Insurance with Policy Expert was summed up by their name! Reviewed on: 19th August 2024

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