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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Years Experience With Them.

Been with them for a few years now. They appear to offer reasonable rates, compared to some other insurance firms, for the cover we need. Reviewed on: 4th September 2024

Good, all inclusive home insurance.

Good, all inclusive home insurance. Reasonably priced. Reviewed on: 4th September 2024

Efficient, professional knowing your needs and a pri...

Efficient, professional knowing your needs and a price which offers real value! Reviewed on: 4th September 2024

Excellent value for money!

Excellent value for money! Easy to get back to quotes. Reviewed on: 4th September 2024

Great cover at a competitive price

Provides a good level of insurance cover including some items that are charged as extras with others. Reviewed on: 2nd September 2024

Highly recommended

I've been with Policy Expert for several years now. Fortunately, I've never needed to make a claim, but have contacted them and found their online chat easy to use. Reviewed on: 1st September 2024

Good interaction via website, good info at all stages.

Good interaction via website, good info at all stages. Plenty of options and clear pathways. Reviewed on: 1st September 2024

Satisfactory

The annual price is not too bad compared to my previous policy and it covers everything I need . As yet I am fairly satisfied Reviewed on: 1st September 2024

A return back to Policy Expert.

It was well worth going back to them after two years. I got the best value and service from them. Reviewed on: 1st September 2024

Customer Service

I have not had to make a claim, but I have had dealings on the phone. The people I dealt with were excellent, nothing to much trouble. Reviewed on: 30th August 2024

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