Smart Money People Logo

Policy Expert : Home Insurance reviews

4.79
Based on 9,120 reviews, last reviewed 1st Dec 2024
98% decrease in 5 star reviews
in the past 90 days
56% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Good quote last year. I can say that they gave me a very good quote last year 2023 but lets see what happens this year, as I haven't had to contact them about a claim I can... Read more Reviewed on: 14th October 2024
Gordon T's avatar
Gordon T

Latest lowest rating:

1

They do noy pay out Refused to pay for shower leak because I run remote business from a shed. Notice that their positive reviews relate to how easy it is to buy, not how ... Read more Reviewed on: 1st December 2024
Olga W's avatar
Olga W

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

Policy Expert Home Insurance reviews (9120)

Review of the Policy Expert, Home Insurance:

Furious

1
I've just started working from home, called policy expert to discuss this. Just been told they are cancelling my insurance in 2 weeks time. I've Bern a loyal customer and never made a claim. IM FURIOUS Reviewed on: 20th November 2023
Reply from Policy Expert Hello, Thanks for taking the time to leave us a review. Since leaving your review, we have discussed this with you over the phone and confirmed that we are not going to be cancelling your insurance. We apologise for the confusion and error made in arranging the cancellation. If there is anything else we can help you with, do get in touch at [email protected]. Thanks, Jessica Response date: 27th November 2023
Policy Expert  Logo
Policy Expert

Easy to renew policy

5
Easy to renew policy, after searching comparison sites they came out on top. Not had to use the policy as yet but think I will be looked after in a professional and efficient way. Reviewed on: 23rd August 2024

Top service and great prices

5
I have been with policy expert for several years now and they have always beaten the next best price on any comparison websites. Communication is good, although I have yet to make any claims so I cannot comment on that side of service. I will continue to use Policy expert and have recommended them to friends and families. They also provide any cashback for recommendations too. Reviewed on: 23rd August 2024

Very competitive rates

5
Not had to make a claim but Policy Expert is cheaper than others by a country mile Reviewed on: 23rd August 2024

Policy 3xpert provides good value for money with exc...

5
Policy 3xpert provides good value for money with excellent insurance products Reviewed on: 23rd August 2024

Fair price, good cover, on-line, details explained,...

4
Fair price, good cover, on-line, details explained, rated, recommended. Second year now but checked against comparison site. Reviewed on: 23rd August 2024

I have used Policy Expert for many years.

5
I have used Policy Expert for many years. If I find a cheaper quote they always do their best to provide me with a better one and the products are excellent Reviewed on: 23rd August 2024

Professional service, value cost.

5
Professional service, value cost. The people listen! Reviewed on: 23rd August 2024

Consistently Good

5
Have been with them for a few years now and they have always offered insurance, through various companies, that has kept the level of cover we require at reasonable cost. Reviewed on: 22nd August 2024

hard to review till tested

3
the test of insurance is too make a claim or contact customer services but I have not needed to do either Reviewed on: 22nd August 2024

Easy to use and good value.

5
Easy to use and good value. logging on was easy and finding the correct cover at a reasonable price Reviewed on: 21st August 2024

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Policy Expert has a range of products available. Check the ratings of each product to find the right one for you. View all products