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Post Office: Car Insurance reviews

2.22
Based on 54 reviews, last reviewed 15th Nov 2023
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
20%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
4%
See only 1 star reviews
63%

Latest highest rating:

4

No hustle insurance No hustle insurance, you do not have to phone them after you get a quote and the service has been simplified and they do not bother you with phone cal... Read more Reviewed on: 24th August 2023
baneofb's avatar
baneofb

Latest lowest rating:

1

Dirty disgusting rip off stay away Post office car insurance is underwritten by an Indian company who is actually based in Bermuda with a uk office! they are nothing more than scammers!... Read more Reviewed on: 15th November 2023

About the Car Insurance

Post Office offers insurance policies for a variety of needs, including motor, home, gadgets, travel and pet. Post Office provides specialised car insurance policies for drivers under and over the age of 50. Many benefits are included with comprehensive policies, like windscreen cover, overseas cover and a courtesy car.

What is most important to you from a car insurance policy? Perhaps you value a low-cost premium over a high level of cover? Maybe you’re looking for a variety of additional add-ons for some extra peace of mind. Or your priority could be finding a provider with an impeccable customer service record. Whatever the case, check out our Post Office car insurance reviews to find out how genuine customers rate their experiences with Post Office.

Have you had a car insurance policy with Post Office? Share your honest experience with our Smart Money People community. How did you find the sign-up process? Were you satisfied with the level of cover you received? Was your premium a reasonable cost? Did you encounter any problems throughout your policy term? Leave a Post Office car insurance review today. Together, we can help people like you make better decisions.

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Post Office Car Insurance reviews (54)

Dirty disgusting rip off stay away

1
Post office car insurance is underwritten by an Indian company who is actually based in Bermuda with a uk office! they are nothing more than scammers! They claim they are cancelling your insurance because the letter they “did not” send asking for all my log book etc etc! This is a disgusting company and have reported them to all the agencies that monitor insurance companies don’t touch these Indian scammers Reviewed on: 15th November 2023

Absolutely shocking

1
Don't use. What a mess. I have been passed from company to company to deal with a claim that is not even my fault. Its been 3 months and I am still no further than day one. Absolutely shocking insurance provider. Spend your money somewhere else. I would give no stars if I could. Reviewed on: 9th November 2023
K's avatar
K

Took extra money from my account

1
I scrapped my car due to a fault, so called to cancel. I was told that I would have to pay a cancellation charge if I didn't insure my new car with them. I asked what price it would be to insure my new car and it was almost triple. It is only 3 years newer and a lot smaller engine! So obviously I said I wouldn't be doing that. The lady told me that I would have to pay a cancellation charge and admin charge which came to over £40 which I agreed to.| The next day they claimed my monthly payment from my bank account via direct debit. I waited 2 weeks for them to return it which is what most companies would do, but it hasn't happened so I called them today to be told that it was part of the cancellation fee and that I would have been given a breakdown of the charges. I told the operator that I wasn't. She said I would have been. I explained that I definitely wasn't because I always write down figures. I am now going to write a written complaint as I believe I was misinformed and I feel that the extra money should have been returned. Good job they record the phone calls! Reviewed on: 16th October 2023
KerrieM's avatar
KerrieM

Money grabbers

1
Avoid like the plage. I took out car insurance with them, changed my mind before the policy came into force. They said the refund to my card would take 7 days from the effective date of the insurance. Then they said a further 8 days. So they will have my money for nearly weeks. Reviewed on: 14th September 2023

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