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Post Office: Travel Insurance reviews

Name: Travel Insurance
Rating: 1.93 (137 reviews)

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1.78

Based on 137 reviews, last reviewed 7th Mar 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

17%

74%

Latest highest rating:

4

Easy to use, easy to renew, reasonable price, able t... Easy to use, easy to renew, reasonable price, able to get multi trip cover Reviewed on: 10th October 2024

Latest lowest rating:

1

No stars - Avoid, avoid, avoid No stars - Avoid, avoid, avoid No stars - not one star - the inability to give 0 stars artificially boosts their overall score. Had to cancel flights ... Read more Reviewed on: 7th March 2025

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About this product

Post Office offer single trip, annual multi trip and backpacker travel insurance policies.

All medical conditions are considered and under 18s with no medical conditions get free cover. Post Office travel insurance policies all come with Medical Assistance Plus which gives access to medical support while you’re away.

Post Office travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Post Office before, you can also leave a review and share your experience.

Post Office Travel Insurance reviews (137)

Review of the Post Office, Travel Insurance:

Awful at all aspects of customer service

Used as felt they would be reliable, excellent at taking your money. When it comes to making a claim for a cancelled flight, obstacle after obstacle; no interest in listening to any reason, refused to offer any assistance or pay the claim. Disgraceful and a life long customer lost Reviewed on: 9th September 2024

Gadget Purchased - Still No phone after more than a month.

I purchased gadget cover with my travel insurance, unfortunately, I had to make a claim last month. I had to wait a week for a telephone interview to answer questions, then had to fill in additional information on a form and send it away. It has now been more than a month and I still havent heard anything about the status of my claim. Reviewed on: 15th November 2018

Don't buy this insurance

We accidentally left a suitcase on a train whilst travelling -PO will not pay out as they said we were not paying due care and attention to our luggage ??. We were this was an accident - what is lost luggage insurance for ?? Reviewed on: 6th October 2018

Post Office

Wish I’d taken their annual travel onsirance policy which covers older children travelling with responsible adult, our 14 year old Daighter wan’t covered when Travelling with her Aunt, Wouls Have Been covered With Post office policy Reviewed on: 23rd September 2018

Post Office

My 14 year old daughter went on holiday with her Aunt and cousin. Our family travel insurance did NOT cover our daughter’s trip. My sister is with Post Office travel Insurance, which does allow older children on a family policy to travel with a responsible adult, My sister has a good experience with Post Office Annual travel insurance, if we had taken out their annual family policy, our daughter’s trip would have been covered, so we are going to switch to them when our policy is due for renewal Reviewed on: 23rd September 2018

highly recommend

Got annual cover, got Gastroenteritis and ended up in hospital. Post Office paid all of my taxi bills to and from hospital and were incredibly helpful and friendly. Reassured me about the cost of the hospital stay (was nothing due to E111) and paid me back my taxi's without a fuss. Brilliant service. Reviewed on: 20th September 2018

Good service and cover

I went on a short trip to Europe. I liked that the coverage covered lots of activities and was a good price Reviewed on: 18th July 2018

Value for money

Nice to know we could enjoy our holiday without having to worry or pay a fortune for insurance Reviewed on: 29th September 2017

Great Service

Easy to go in store and take to someone to get travel insurance Reviewed on: 24th September 2017

Friendly and Helpful

Very helpful, friendly service when dealing with medical issues on Annual Insurance Reviewed on: 13th September 2017

Very simple and quick sign up for this insurance

I got my travel insurance with the Post Office for my recent trip and it works out as quite a good deal with the cover for 1 year! Very easy to go into my local branch to sign up. Reviewed on: 25th July 2017

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Post Office: Travel Insurance reviews

100% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Post Office Travel Insurance reviews (137)

Awful at all aspects of customer service

Gadget Purchased - Still No phone after more than a month.

Don't buy this insurance

Post Office

Post Office

highly recommend

Good service and cover

Value for money

Great Service

Friendly and Helpful

Very simple and quick sign up for this insurance

Do you have a different Post Office product?

There's still more to see!

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