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Post Office: Travel insurance reviews

Name: Travel insurance
Rating: 1.92 (138 reviews)

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1.78

Based on 138 reviews, last reviewed 12th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

17%

74%

Latest highest rating:

4

Easy to use, easy to renew, reasonable price, able t... Easy to use, easy to renew, reasonable price, able to get multi trip cover Reviewed on: 10th October 2024

Latest lowest rating:

1

Happy to take your money for very expensive travel i... Happy to take your money for very expensive travel insurance and made it impossible to claim for anything including managed baggage medical bills and ... Read more Reviewed on: 12th June 2025

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About this product

Post Office offer single trip, annual multi trip and backpacker travel insurance policies.

All medical conditions are considered and under 18s with no medical conditions get free cover. Post Office travel insurance policies all come with Medical Assistance Plus which gives access to medical support while you’re away.

Post Office travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Post Office before, you can also leave a review and share your experience.

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Post Office Travel insurance reviews (138)

Excellent service from emergency medical team!

I am so grateful for the fantastic support my daughter had when she had a life saving operation for a burst appendix in Portugal. Staff were caring, reassuring and very efficient organising flights and accomodation to enable me to be with her. The support continued whilst there and everything was done to make us comfortable and return us home safely. Thank you! Reviewed on: 19th December 2019

Cheap and comprehensive cover

Going to America with my family this year looked like it was getting compilated and costly with insurance quotes hat were both expensive and confusing. The post office gave clear advice and covered us at a fraction of the cost others had quoted. I have asthma and this didn't affect the cost massively. I would recommend to anyone. Reviewed on: 1st September 2019

Good value

Covered everything I needed to cover a reasonable price Reviewed on: 28th August 2019

Quick and easy

Simple and quick to complete online. I like the layout. You know you aren't going to get scammed. Reviewed on: 5th August 2019

cheap, covers a lot and easy to set up and maintain

Great experience , I feel safe when i'm abroad can can manage the insurance via the easy to use app Reviewed on: 22nd July 2019

Comprehensive cover at a very good price

Bought insurance for my holiday and found it very easy to complete online, extensive coverage and covers for a full year, great price. Reviewed on: 18th July 2019

Best Travel Insurance Company Ever!

A few years back whilst on holiday our room got broken into and a few things were stolen. My camera was probably the most expensive item taken but The Post Office Travel Insurance were absolutely outstanding and sorted everything out for us leaving us with as less stress as possible. They really were brilliant! Ever since that incident I always use them for my Travel Insurance! Reviewed on: 14th July 2019

Excellent value and comprehensive

The insurance policy covered me for a pre existing condition . Usually you would have to pay a lot extra for this, and I struggled to find low cost travel insurance to cover me. The post office was just perfect. Reviewed on: 10th July 2019

The Best Insurance Ever

I was In Bali and Suffered a Monkey Bite. The Treatment for all the vaccines and medicine required is ridiculously expensive. Thanks to this great insurance I was covered and able to receive the full treatment needed. Reviewed on: 10th July 2019

Easy to understand

While the policy was quite expensive, and could be a bit more generous on certain situations (e.g. only covers £500 for natural disasters), it is straightforward and easy to understand, and the process for getting a quote and buying the policy was also very easy, which I really appreciate. Reviewed on: 8th July 2019

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