Write a review

Post Office: Travel insurance reviews

Name: Travel insurance
Rating: 1.91 (139 reviews)

View other Post Office products

1.76

Based on 139 reviews, last reviewed 26th Aug 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

17%

74%

Latest highest rating:

4

Easy to use, easy to renew, reasonable price, able t... Easy to use, easy to renew, reasonable price, able to get multi trip cover Reviewed on: 10th October 2024

Latest lowest rating:

1

I wouldn’t wasted your money here. I wouldn’t wasted your money here. My daughter had a nasty ear infection, I sent all paperwork off immediately and they still wanted more and more evi... Read more Reviewed on: 26th August 2025

Read all reviews Write a review

About this product

Post Office offer single trip, annual multi trip and backpacker travel insurance policies.

All medical conditions are considered and under 18s with no medical conditions get free cover. Post Office travel insurance policies all come with Medical Assistance Plus which gives access to medical support while you’re away.

Post Office travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Post Office before, you can also leave a review and share your experience.

Review Post Office: Travel insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Post Office Travel insurance reviews (139)

Coronavirus

I was due to travel to Italy this weekend Friday 13 March 2020, but the FCO have said only but essential travel due to Coronavirus, This was a family trip and we are all covered by different travel insurance policies Barclays, Virgin Money and the Post Office. We were obviously disappointed but started the process with our claims Barclays and Virgin dealt with this in efficient manner claim forms sent within minutes. The Post Office however took a different stance they will not cover you I unless you added on disruption to travel whilst purchasing. They are only one of a very few insurers who will NOT cover you . Your policy won’t cover you now if you travel and they won’t pay out because you can ‘t travel does not seem fair! The Post Office is a long standing institution and you would have thought you would have been safe in their hands - NO. Please be wary of purchasing a policy and carefully read the small print. Very disappointed in the customer Service team very dismissive and not willing to listen and not wiling to refer me to a Manager. I suggest you think very carefully before purchasing a policy with the Post Office, Reviewed on: 11th March 2020

Excellent service from emergency medical team!

I am so grateful for the fantastic support my daughter had when she had a life saving operation for a burst appendix in Portugal. Staff were caring, reassuring and very efficient organising flights and accomodation to enable me to be with her. The support continued whilst there and everything was done to make us comfortable and return us home safely. Thank you! Reviewed on: 19th December 2019

Cheap and comprehensive cover

Going to America with my family this year looked like it was getting compilated and costly with insurance quotes hat were both expensive and confusing. The post office gave clear advice and covered us at a fraction of the cost others had quoted. I have asthma and this didn't affect the cost massively. I would recommend to anyone. Reviewed on: 1st September 2019

Good value

Covered everything I needed to cover a reasonable price Reviewed on: 28th August 2019

Quick and easy

Simple and quick to complete online. I like the layout. You know you aren't going to get scammed. Reviewed on: 5th August 2019

cheap, covers a lot and easy to set up and maintain

Great experience , I feel safe when i'm abroad can can manage the insurance via the easy to use app Reviewed on: 22nd July 2019

Comprehensive cover at a very good price

Bought insurance for my holiday and found it very easy to complete online, extensive coverage and covers for a full year, great price. Reviewed on: 18th July 2019

Best Travel Insurance Company Ever!

A few years back whilst on holiday our room got broken into and a few things were stolen. My camera was probably the most expensive item taken but The Post Office Travel Insurance were absolutely outstanding and sorted everything out for us leaving us with as less stress as possible. They really were brilliant! Ever since that incident I always use them for my Travel Insurance! Reviewed on: 14th July 2019

Excellent value and comprehensive

The insurance policy covered me for a pre existing condition . Usually you would have to pay a lot extra for this, and I struggled to find low cost travel insurance to cover me. The post office was just perfect. Reviewed on: 10th July 2019

The Best Insurance Ever

I was In Bali and Suffered a Monkey Bite. The Treatment for all the vaccines and medicine required is ridiculously expensive. Thanks to this great insurance I was covered and able to receive the full treatment needed. Reviewed on: 10th July 2019

Do you have a different Post Office product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Travel insurance
from Staysure 4.82 from 3471 reviews
Travel insurance
from Insurancewith 4.94 from 2444 reviews
Travel Insurance
from Puffin Insurance 3.24 from 9 reviews

Want to see more from Post Office?

Pet Insurance
from Post Office 5.00 from 1 reviews
Business Banking
from Post Office 5.00 from 6 reviews
Personal Loan
from Post Office 4.06 from 176 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub