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Post Office: Travel insurance reviews

View other Post Office products
2.41
Based on 146 reviews, last reviewed 2nd Sep 2026
200% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
18%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
73%

Latest highest rating:

5

Post Office Travel Insurance 2nd to none We purchased travel insurance to go abroad. Sadly my partner suffered a large motorbike accident and we could not travel. When we contacted the Post O... Read more Reviewed on: 2nd September 2026
JD's avatar
JD

Latest lowest rating:

1

Crazy Underwriting Criteria I opted for the well rated Post Office policy but forgot to advise them I'm on blood pressure tablets. The price was £130 for an annual policy. I'm on... Read more Reviewed on: 22nd July 2026
Peter R's avatar
Peter R
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About this product

Post Office offer single trip, annual multi trip and backpacker travel insurance policies.

All medical conditions are considered and under 18s with no medical conditions get free cover. Post Office travel insurance policies all come with Medical Assistance Plus which gives access to medical support while you’re away.

Post Office travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Post Office before, you can also leave a review and share your experience.

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Post Office Travel insurance reviews (146)

Gadget Purchased - Still No phone after more than a month.

1
I purchased gadget cover with my travel insurance, unfortunately, I had to make a claim last month. I had to wait a week for a telephone interview to answer questions, then had to fill in additional information on a form and send it away. It has now been more than a month and I still havent heard anything about the status of my claim. Reviewed on: 15th November 2018
Livingston's avatar
Livingston

Don't buy this insurance

1
We accidentally left a suitcase on a train whilst travelling -PO will not pay out as they said we were not paying due care and attention to our luggage ??. We were this was an accident - what is lost luggage insurance for ?? Reviewed on: 6th October 2018
theresa's avatar
theresa

Post Office

5
Wish I’d taken their annual travel onsirance policy which covers older children travelling with responsible adult, our 14 year old Daighter wan’t covered when Travelling with her Aunt, Wouls Have Been covered With Post office policy Reviewed on: 23rd September 2018
Rossathome's avatar
Rossathome

Post Office

5
My 14 year old daughter went on holiday with her Aunt and cousin. Our family travel insurance did NOT cover our daughter’s trip. My sister is with Post Office travel Insurance, which does allow older children on a family policy to travel with a responsible adult, My sister has a good experience with Post Office Annual travel insurance, if we had taken out their annual family policy, our daughter’s trip would have been covered, so we are going to switch to them when our policy is due for renewal Reviewed on: 23rd September 2018
Rossathome's avatar
Rossathome

highly recommend

5
Got annual cover, got Gastroenteritis and ended up in hospital. Post Office paid all of my taxi bills to and from hospital and were incredibly helpful and friendly. Reassured me about the cost of the hospital stay (was nothing due to E111) and paid me back my taxi's without a fuss. Brilliant service. Reviewed on: 20th September 2018
Mel's avatar
Mel

Good service and cover

5
I went on a short trip to Europe. I liked that the coverage covered lots of activities and was a good price Reviewed on: 18th July 2018
Izzy Smith's avatar
Izzy Smith

Value for money

4
Nice to know we could enjoy our holiday without having to worry or pay a fortune for insurance Reviewed on: 29th September 2017
James Travis's avatar
James Travis

Great Service

5
Easy to go in store and take to someone to get travel insurance Reviewed on: 24th September 2017
laura kefford's avatar
laura kefford

Friendly and Helpful

4
Very helpful, friendly service when dealing with medical issues on Annual Insurance Reviewed on: 13th September 2017
William Alexander's avatar
William Alexander

Very simple and quick sign up for this insurance

5
I got my travel insurance with the Post Office for my recent trip and it works out as quite a good deal with the cover for 1 year! Very easy to go into my local branch to sign up. Reviewed on: 25th July 2017
Katerina Pavlenskaya's avatar
Katerina Pavlenskaya

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