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RAC: Breakdown Cover reviews

Name: Breakdown Cover
Rating: 1.76 (150 reviews)

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1.38

Based on 150 reviews, last reviewed 21st Apr 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

13%

78%

Latest highest rating:

4

Brilliant There is a discount on brake down cover at min...brilliant for money. Reviewed on: 24th August 2024

Latest lowest rating:

1

RAC con with £25 admin fees! RAC con with £25 admin fees! I called 3 weeks ago to say i had sold my car and to ensure the policy would not auto renew. I also checked the day befor... Read more Reviewed on: 21st April 2025

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About this product

Like many drivers, breaking down is not something we want to think about! But when it happens, You'll be thankful that you're with a good breakdown cover provider. That's were our RAC breakdown cover reviews come in. You can read and write YOUR RAC Breakdown cover reviews. We started Smart Money People to help drivers like you to find the best breakdown cover based on our honest reviews. Together, we can make financial services work better for everyone. ...

RAC Breakdown Cover reviews (150)

Review of the RAC, Breakdown Cover:

RAC allowed my car to be abused

I have been with RAC for a number of years and I have had no reason for complaint. Recently on a long trip, my ABS came on and the brakes were playing up. I called RAC around 18:45 and I was informed someone should be with me by 21:24. The time kept being push to a later and later time until it was moved to 02:48 the following day, leaving be stranded. I cancelled the engineer and arranged another appoint the following morning. The engineer arrived, he stressed the point the car... Reviewed on: 8th September 2024

RAC con with £25 admin fees!

RAC con with £25 admin fees! I called 3 weeks ago to say i had sold my car and to ensure the policy would not auto renew. I also checked the day before expiry and it was set to renew (call handler obviously didnt change anything). So i made sure it was set to not auto renew the day before expiry. Today however, it has auto renewed and i have been requested to pay £25.00 admin fee to cancel the policy. I will not be paying this. RAC should be better than this! Be warned, ensure ... Reviewed on: 21st April 2025

Just a joke of a company.

I was a member since 2019, never needed to use them till yesterday. Apart from automated phone functions, could not get hold of anyone - text link sent to my phone did not work. Son-in-law towed me home ! Now RAC want 56% increase for renewal (was £228.99 2024, £356.99 2025). Just a joke, now cancelled membership. Reviewed on: 15th April 2025

Autorenew

My membership auto renewed, jumping from £150 to £220. I only noticed when they took the money from my account which they took after the 14 day cooling down period and then wanted to charge a cancellation fee. Left my on hold repeatidly while i tried to cancel my memebership, presumably hoping id give up. Even then I had to repeatedly say that I wanted to cancel before they would consider it A bunch of crooks and not the respect institution of old Reviewed on: 28th March 2025

Atrocious service

Had a patrol attend to a puncture. I have tyre cover so he ordered a new tyre. Unfortunately he ordered the wrong one. Had to wait 8 hours for a patrol to come out the next day and order the correct one. Next day the rac sent me a bill for £260 for the tyre that should have been done foc. Have now had to buy my own tyre and start a claim through the County Court for the price of the tyre. Avoid this company like the plague. No customer service at all. Reviewed on: 26th March 2025

Wait over 9hours for a recovery to come out

Wait over 9hours for a recovery to come out Reviewed on: 5th March 2025

Inexistent service for comprehensive insurance paid...

Inexistent service for comprehensive insurance paid My car broke down last night at 8.30pm on M6 M482.2. I reported the issue and had police securing my car on the emergency line whilst waiting to get recovered. I had a call from one of the RAC mechanics telling me to drive slowly to the next service station even if my car wasn't drivable...I am on my own, a widow and my dogs trying to reach out home address. After we finally reached the services the mechanic said is a misfire b... Reviewed on: 3rd March 2025

not worth one star

Just got my renewal letter for van breakdown cover last year £224 this year £291 a rise of £67 that is a 30% increase for being a loyal customer when inflation is 3% .The RAC are offering this same cover as a special offer today for £133.33 to new customers! I have paid a lot of money to the RAC over the years and never had call them out .After a phone call they reduced it by a few pounds but not enough to make me renew .The RAC should look after loyal customers instead they... Reviewed on: 21st February 2025

RAC Membership Number 200110007211676Well, the lett..

RAC Membership Number 200110007211676 Well, the letter starts off NEXT YEARS Cover – SORTED Sorted for Who? The RAC not for the customer – after not calling them out once they put the price of your cover up from £140.40 to £203.99 an increase of £63.59 ( 31.1731% increase) who’s running this business the Labour party ? When I asked to cancel the policy, they said there is a cancellation fee LOL Then after much protesting stating – since Id been with them never once did, I ask... Reviewed on: 5th February 2025

I would give them a ZERO if I can.

I would give them a ZERO if I can. 2024 New Years Eve I was returning back from Scotland to Leicester and the weather was pretty bad, heavy winds and rain 100%. My car started showing warning signs on the dash and the car started slowing down, drove the car until I got to the nearest services at Kendal Southbound which was at around 4.30pm. Took the RAC cover out and called them out for an emergency breakdown. Charged me £199 for the callout. Assuming either they fix the car or ... Reviewed on: 4th January 2025

Terrible it was been with rac for 30 years they sent...

Terrible it was been with rac for 30 years they sent some9ne out with bad attitude refused to help Reviewed on: 8th December 2024

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