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Saffron Building Society: Savings reviews

4.47
Based on 3,583 reviews, last reviewed 19th Dec 2024
2% decrease in 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
13%
See only 3 star reviews
5%
See only 2 star reviews
3%
See only 1 star reviews
4%

Latest highest rating:

5

It was enhanced by friendly staff. It was enhanced by friendly staff. Reviewed on: 19th December 2024
Michael B's avatar
Michael B

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024
Malcolm Chester's avatar
Malcolm Chester

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3583)

Review of the Saffron Building Society, Savings:

Always friendly and helpful.

5
Always friendly and helpful. Sometimes a bit short staffed! Reviewed on: 11th December 2024

The interest on various savings accounts you offer d...

5
The interest on various savings accounts you offer definitely good compared to others. Also like the online option so don’t have to visit a branch to pay money in or withdraw. Reviewed on: 11th November 2024

simple account and good interest

5
if i have a query , the staff are most helpful , the account does not have problems and i am very happy with SAFFRON Reviewed on: 11th November 2024

Extremely efficient friendly staff.

5
Extremely efficient friendly staff. Good range of savings plans to cover all budgets Reviewed on: 11th November 2024

Very friendly staff, I had no problems at all.

5
Very friendly staff, I had no problems at all. Reviewed on: 11th November 2024

Excellent, friendly and professional customer servic...

5
Excellent, friendly and professional customer service when enquiring about a general query Reviewed on: 11th November 2024

Resolution of funding issues

5
We had issues opening the account and transferring the funds. Sarah in the business section was extremely helpful in getting it resolved and kept me informed all the time Reviewed on: 11th November 2024

My daughter in law visited the Halstead branch to up...

5
My daughter in law visited the Halstead branch to update my passbook. The staff were cheerful and efficient. Reviewed on: 11th November 2024

Always very friendly, knowledgeable & efficient.

5
Always very friendly, knowledgeable & efficient. Reviewed on: 11th November 2024

Quick setup

4
Set up account via post, fairly quick with the conformation email but still awaiting details, it's been nearly a week Reviewed on: 11th November 2024

Lyn, who works at the Halstead branch. gives e...

5
Lyn, who works at the Halstead, Essex branch gives excellent advice and is always very helpful, friendly and knowledgeable. First class customer service. Reviewed on: 11th November 2024

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