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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6390 reviews)

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4.76

Based on 6,390 reviews, last reviewed 15th Apr 2026

106% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

online chat service I used the online chat service and was dealt with by Lewis Hemmingway who was very helpfull and resolved my probem very quickley Reviewed on: 15th April 2026

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6390)

All ways helpful and knowledgeable

All ways helpful and knowledgeable Reviewed on: 18th March 2026

time well spent

Helpful informative time well spent Reviewed on: 17th March 2026

Appointment with Andy.

Appointment with Andy. he provided me with a full breakdown of my accounts. he was extremely professional in his approach, very methodical and thorough - can't fault his service at all. Reviewed on: 17th March 2026

always a delight going into the stortford branch.

always a delight going into the stortford branch. Had one of my accounts moved into a more suited and beneficial account which was offering a better interest rate. Cassie did this for me with ease and the process was simple and fast. Many thanks for your help Reviewed on: 16th March 2026

Emily is energetic and professional

Emily helped me with a reactivation. And I ended up with opening an isa and online access Reviewed on: 16th March 2026

Cassie is super helpful

I was having trouble getting online as my account appeared to be locked, came into Bishops Stortford and Cassie unlocked my account for me and I was able to get back online. Thanks for the help Reviewed on: 16th March 2026

Friendly and helpful service.

I spoke to Zoe on the phone today and she was friendly, helpful and patient as I had several transactions to complete. All was sorted very easily and with minimum fuss. Reviewed on: 16th March 2026

Maturing Bond - Caroline was very helpful and showed...

Maturing Bond - Caroline was very helpful and showed me how to set up my saffron Walden app - she was very patient with me as I forgot my passwords Reviewed on: 16th March 2026

Excellent

We dealt with Sophia who was brilliant understood what we needed and provided excellent customer service. Thank you Reviewed on: 16th March 2026

Spoke to Zoe Collins who was extremely helpful and p...

Spoke to Zoe Collins who was extremely helpful and pleasant - a credit to your organisation Reviewed on: 16th March 2026

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