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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.65 (5045 reviews)

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4.65

Based on 5,045 reviews, last reviewed 6th Oct 2025

18% decrease in 5 star reviews

in the past 90 days

91% decrease in 1 star reviews

in the past 90 days

80%

11%

Latest highest rating:

5

Please don't go, always so Good in Halstead Please don't go, always so Good in Halstead Reviewed on: 6th October 2025

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Latest lowest rating:

2

Paying in details online incorrect Confusing paying in details for transferring money online via transfer from bank account. I want to transfer money to my account and your sort code of... Read more Reviewed on: 29th August 2025

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (5045)

Andrew was very patient,friendly.

Andrew was very patient,friendly., helpful and understanding. We are old, 79 and 82 but he didn’t treat us like old people. It was a pleasure speaking with him Reviewed on: 30th September 2025

Superb service especially from Jodie. Thank you!

Great building society who seem to really care about their customers and for once you don't feel like you are just talking to an offshore service or a machine. Highly recommend. Reviewed on: 30th September 2025

Excellent service in Halstead - staff have always be...

Excellent service in Halstead - staff have always been so friendly and professional. Need more places like saffron in the high street Reviewed on: 30th September 2025

Open an account today with Eryn.

Open an account today with Eryn. Reviewed on: 29th September 2025

I came in to the Royston branch as I needed some cha...

I came in to the Royston branch as I needed some change and made a withdrawal with Caroline this morning. Reviewed on: 29th September 2025

Customer Error

An error was made by me when it came to moving monies between accounts. Sophia dealt with it in a professional way and resolved the issue timely and eased our worries Reviewed on: 26th September 2025

customer service at its best

Kendra deserves a medal for her patience and help this afternoon. she talked us through every aspect of on line banking and the Saffron app. She was truly professional in every way. A great pleasure to speak to. Reviewed on: 26th September 2025

Professional and friendly

Everyone I spoke with, both on the phone and in Brentwood branch, was extremely friendly, helpful and professional. They took time to understand what I wanted then helped me open the accounts I needed. Reviewed on: 26th September 2025

Really nice and friendly branch at Halstead

Really nice and friendly branch at Halstead Reviewed on: 26th September 2025

Max opened my account within 10 minutes and told me...

Max opened my account within 10 minutes and told me how to male transfers. Excellent service and care! Reviewed on: 26th September 2025

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