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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6329 reviews)

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4.76

Based on 6,329 reviews, last reviewed 21st Mar 2026

95% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Lucy explained my account to me, decided to withdraw... Lucy explained my account to me, decided to withdraw from my other account instead due to the penalty, Lucy also took the time to explain other accoun... Read more Reviewed on: 21st March 2026

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Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6329)

time well spent

Helpful informative time well spent Reviewed on: 17th March 2026

Appointment with Andy.

Appointment with Andy. he provided me with a full breakdown of my accounts. he was extremely professional in his approach, very methodical and thorough - can't fault his service at all. Reviewed on: 17th March 2026

always a delight going into the stortford branch.

always a delight going into the stortford branch. Had one of my accounts moved into a more suited and beneficial account which was offering a better interest rate. Cassie did this for me with ease and the process was simple and fast. Many thanks for your help Reviewed on: 16th March 2026

Emily is energetic and professional

Emily helped me with a reactivation. And I ended up with opening an isa and online access Reviewed on: 16th March 2026

Cassie is super helpful

I was having trouble getting online as my account appeared to be locked, came into Bishops Stortford and Cassie unlocked my account for me and I was able to get back online. Thanks for the help Reviewed on: 16th March 2026

Friendly and helpful service.

I spoke to Zoe on the phone today and she was friendly, helpful and patient as I had several transactions to complete. All was sorted very easily and with minimum fuss. Reviewed on: 16th March 2026

Maturing Bond - Caroline was very helpful and showed...

Maturing Bond - Caroline was very helpful and showed me how to set up my saffron Walden app - she was very patient with me as I forgot my passwords Reviewed on: 16th March 2026

Excellent

We dealt with Sophia who was brilliant understood what we needed and provided excellent customer service. Thank you Reviewed on: 16th March 2026

Spoke to Zoe Collins who was extremely helpful and p...

Spoke to Zoe Collins who was extremely helpful and pleasant - a credit to your organisation Reviewed on: 16th March 2026

phone answered promptly and by a human!

phone answered promptly and by a human! Reviewed on: 16th March 2026

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