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Saffron Building Society: Savings reviews

4.85
Based on 7,537 reviews, last reviewed 2nd Oct 2026
2% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Audley end tour guides very knowledgeable and enthus... Audley end tour guides very knowledgeable and enthusiastic about their work,made for an interesting afternoon.The Saffron staff were well organised an... Read more Reviewed on: 2nd October 2026
Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
Verified source

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (7537)

Ian was excellent at sorting my transaction and answ...

5
Ian was excellent at sorting my transaction and answering my questions. All of the staff at Colchester are great Reviewed on: 1st October 2026

The value of branch staff

5
Kendra Coady-Gleason was happy to see me at a time that suited me though it should have been her lunch break. She was charming and positive; came up with an innovative solution to a situation and dealt with the necessary “paperwork” most efficiently. She is professional and approachable and an asset to the building society. Reviewed on: 30th September 2026

Zoe - customer service

5
My experience was super quick and my query was dealt with through incredible ease. No pressure to decide and all my questions were answered in considerable detail. Reviewed on: 30th September 2026

Cassie helped me send money from my saffron account...

5
Cassie helped me send money from my saffron account into my bank account today as I had recently changed current accounts. I love being able to come into a branch and speak to someone face to face Reviewed on: 30th September 2026

Came in to renew my 2 ISA’s, process made very simpl...

5
Came in to renew my 2 ISA’s, process made very simple and easy by Cassie, thanks! Reviewed on: 30th September 2026

I am always well looked after and treated kindly in...

5
I am always well looked after and treated kindly in Royston never had any problems and love talking to the lovely ladies Debbie, Caroline (aka Julie) and Justine. Reviewed on: 30th September 2026

Colchester branch

5
5 star service from the Colchester branch. Thank you Sarah! Reviewed on: 30th September 2026

Sarah From Colchester

5
Very helpful and kind staff when my opening new account. Reviewed on: 30th September 2026

I wish more companies had this level of customer ser...

5
I wish more companies had this level of customer service. Cassie Jones on the phones lines was attentive, informative, kind and listened to me ramble. Thank you - Jane Reviewed on: 29th September 2026

Very happy with my new Online account.

5
Very happy with my new Online account. I spoke to Cassie Jones who assisted in getting me online for the first time. She was patient and friendly Reviewed on: 29th September 2026

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