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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6697 reviews)

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4.83

Based on 6,697 reviews, last reviewed 2nd Jun 2026

48% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

I spoke to Zoe Collins today to transfer some money... I spoke to Zoe Collins today to transfer some money from Saffron Walden account to my Santander Account. Zoe confirmed my balance on Bond Maturity an... Read more Reviewed on: 2nd June 2026

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6697)

Very lovely and all my family use saffron and helpfu...

Very lovely and all my family use saffron and helpful service at Haverhill Reviewed on: 29th May 2026

Great personal service at Haverhill branch, very fri...

Great personal service at Haverhill branch, very friendly staff Reviewed on: 29th May 2026

I spoke to a wonderfully charming and professional i...

I spoke to a wonderfully charming and professional individual by the name of Ruby Hurren. Super helpful and polite. Not something I am used to at some of the other financial services companies I deal with. Very refreshing. Reviewed on: 29th May 2026

Very professional and explained things well

Very professional and explained things well Reviewed on: 29th May 2026

Good to have a local branch Friendly service in Have...

Good to have a local branch Friendly service in Haverhill Reviewed on: 29th May 2026

Great range of products and friendly, helpful staff.

I had a couple of issues. Cassie helped me with both of them quickly and knowledgeably. I have always found Saffron friendly and with a great range of products. Reviewed on: 29th May 2026

Poor app.

Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

Jodie was very knowledgeable,patient @nd helpful.

Jodie was very knowledgeable,patient @nd helpful.worked through the issues coming up with solutions. Reviewed on: 28th May 2026

Excellent Service

I rang to request help with opening a new account and also to close another account. The help I had from Jodie was exceptional who was polite, helpful, and sorted out my problems. Reviewed on: 28th May 2026

Sophia - new savings account

I called as I was trying to open a new savings account online and the website was blocking one of the downloads. Sophia was very helpful, able to re-create the issue her end and then provide the information I required. She then went on to convert my existing savings account to the new account which meant that I no longer needed to open the new one anyway. Very happy Reviewed on: 28th May 2026

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