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Saffron Building Society: Savings reviews

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4.59
Based on 4,332 reviews, last reviewed 17th May 2025
92% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
79%
See only 4 star reviews
12%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Great local building society the staff can't do enou... Great local building society the staff can't do enough for you Reviewed on: 17th May 2025
Verified source

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024
Malcolm Chester's avatar
Malcolm Chester
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (4332)

Great service opened my new account in a few moments...

5
Great service opened my new account in a few moments Reviewed on: 14th May 2025

Emma served me and made my cash withdrawal a pleasan...

5
Emma served me and made my cash withdrawal a pleasant experience Reviewed on: 14th May 2025

Had an appointment with Lyn and we are very happy an...

5
Had an appointment with Lyn and we are very happy and feel reassured Reviewed on: 14th May 2025

All good overall.

4
All good overall. Had issue seeing some accounts in the app initially. Staff worked to resolve the issue in branch and succeeded. Did take two trips for this one issue though. Situation was rather complicated as 10 accounts involved.. Resolved now . Reviewed on: 14th May 2025

All good overall.

4
All good overall. Had issue seeing some accounts in the app initially. Staff worked to resolve the issue in branch and succeeded. Did take two trips for this one issue though. Situation was rather complicated as 10 accounts involved.. Resolved now . Reviewed on: 14th May 2025

Telephone team are exceptional always on hand and su...

5
Telephone team are exceptional always on hand and supportive Reviewed on: 13th May 2025

had trouble getting on line today and caroline helpe...

5
had trouble getting on line today and caroline helped me Reviewed on: 13th May 2025

Emma helps everytime I come in.

5
Emma helps everytime I come in. She even ran after me once to give me paperwork that she thought would be useful to me. Reviewed on: 13th May 2025

Emma thank you for being so helpful with me everythi...

5
Emma thank you for being so helpful with me everything I come in. Reviewed on: 13th May 2025

I have opened an account and needed help today to fu...

5
I have opened an account and needed help today to fund this on the phone, Caroline was very patient and stayed on the call whilst I did this. Reviewed on: 13th May 2025

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