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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6810 reviews)

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4.83

Based on 6,810 reviews, last reviewed 20th Jun 2026

43% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Preemptively helpful. Having hearing problems it’s nice to speak with someone with a good clear speaking voice who patiently explains things. Also, thank you for realising ... Read more Reviewed on: 20th June 2026

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6810)

Very efficient & always recieve excellent service in...

Very efficient & always recieve excellent service in Haverhill branch & would fully recommend them. Served by Sarah today. Reviewed on: 13th June 2026

Staff are always extremely pleasant and helpful in...

Staff are always extremely pleasant and helpful in Haverhill branch. Tina served me today Reviewed on: 13th June 2026

So friendly and helpful in Haverhill branch.

So friendly and helpful in Haverhill branch. Never had and problems, always patient with me. Served by Tina today Reviewed on: 13th June 2026

Helpful and friendly in Haverhill branch, always a p...

Helpful and friendly in Haverhill branch, always a pleasure to come in, staff are always happy and smiling Served by Tina today Reviewed on: 13th June 2026

I have used the Haverhill branch for many years and...

I have used the Haverhill branch for many years and have always been satisfied with the service. Tina was very helpful in explaining and product switching my account in branch today Reviewed on: 13th June 2026

Kristine was most professional and clearly spoken o...

Kristine was most professional and clearly spoken on the telephone. She explained everything very clearly and politely Reviewed on: 12th June 2026

The service in Brentwood made up for the walk in the...

The service in Brentwood made up for the walk in the rain. Shout out to Max for the warm welcome Reviewed on: 11th June 2026

Been a customer for years, never had any problems.

Been a customer for years, never had any problems. Staff in Haverhill always helpful, Tina served me today Reviewed on: 11th June 2026

Account opened and being used within hours of my ini...

Account opened and being used within hours of my initial call to Russell with all queries about the account and how it can be used answered immediately. A very different experience to my current professional account which took months to open and still customer support had no idea about the service required from a professional account. Have already recomended to my audit accountant for his other clients. Reviewed on: 10th June 2026

Pleasurable Experience

Really friendly, Nothing was too much trouble. Helped me so much to resolve my problem. Reviewed on: 10th June 2026

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