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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.65 (5112 reviews)

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4.65

Based on 5,112 reviews, last reviewed 15th Oct 2025

17% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

80%

11%

Latest highest rating:

4

Excellent customer service from Jodie I have had an issue with transferring money from my account in the last few days. It was a frustrating experience but it was resolved by Jodie who was... Read more Reviewed on: 15th October 2025

Latest lowest rating:

1

Worst iNTEREST Rate Regular saver account. i have 27 different regular saver accounts and reduced my Saffron account to a pound per month when they became the worst interest rate provider for t... Read more Reviewed on: 13th October 2025

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (5112)

The best I have dealt with

Very good rates backed up by having excellent staff who not only have first class product knowledge they are well trained caring Reviewed on: 13th October 2025

Staff always friendly and helpful.

Staff always friendly and helpful. Reviewed on: 13th October 2025

Couldn’t be more helpful Staff always go the extra m...

Couldn’t be more helpful Staff always go the extra mile Reviewed on: 13th October 2025

Question

I have a Members Monthly Loyalty Saver but cannot determine from either your website or my online access whether the interest rate is fixed or variable. According to your website this account seems to no longer be available. According to my online access the interest rate does not have either the word Variable or Fixed as a qualifier. Please clarify. Thank you. Reviewed on: 13th October 2025

I feel in good hands with SWBS.

I feel in good hands with SWBS. So good to know that you can speak to someone helpful. Interest rates are good and fair. Reviewed on: 13th October 2025

I like the Webb site so I can check on investments.

I like the Webb site so I can check on investments. Staff in saffron Walden branch are very helpful Reviewed on: 13th October 2025

Staff very friendly and efficient.

Staff very friendly and efficient. A well run Company. Reviewed on: 13th October 2025

Always had a wonderful experience at the Colchester...

Always had a wonderful experience at the Colchester branch. The training is clearly very good as the staff have always been excellent. Lewis today went above and beyond to help me and I appreciate his time today Reviewed on: 13th October 2025

Great experience at the Colchester branch as always!

Great experience at the Colchester branch as always! Super friendly and helpful. Thank you so much Kyle and Chelsea. Reviewed on: 11th October 2025

Michael is very friendly and helpful staff

Michael is very friendly and helpful staff Reviewed on: 11th October 2025

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