Write a review

Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.55 (3468 reviews)

View other Saffron Building Society products

4.47

Based on 3,466 reviews, last reviewed 30th Oct 2024

98% increase in 5 star reviews

in the past 90 days

43% decrease in 1 star reviews

in the past 90 days

75%

13%

Latest highest rating:

5

Friendly helpful staff. Friendly helpful staff. Understood best means of giving financial advice for my situation Reviewed on: 30th October 2024

Verified source

Latest lowest rating:

1

Need more staff... One customer in front of me, at the counter when I entered. 30 minutes before I was finished..Only one person dealing with customers....supervised as... Read more Reviewed on: 28th October 2024

Read all reviews Write a review

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Saffron Building Society Savings reviews (3468)

SAJ New Account .

Opened new account online everything went like clockwork no issues at all Reviewed on: 21st October 2024

Customer Services

The Customer Services Representative was very helpful and attempted to point me in the right direction. He advised on a particular type of service which I had not really considered - free advice from a Pensions Advisor - one of Saffron's Representatives. Reviewed on: 21st October 2024

Saffron BS Savings

I have been with Saffron BS a number of years now. Staff are always pleasant and helpful, interest rates are competitive and loyalty is rewarded. Reviewed on: 21st October 2024

Good knowledgeable staff.

Good knowledgeable staff especially considering was under training. Competitive rate of interest. Reviewed on: 21st October 2024

Staff response / call handling is A1

Staff response and call handling is the best I've seen - you empower your staff and they are confident, helpful and staightforward. Your hepline works well, with no appreciable delay in reaching a human. The only reason you are not 10/10 is that your system is ultra-secure to the point that it is very easy for infrequent users (like me) to get locked out. It's happened two or three times in the past 5 or 6 years, but I only check your account about twice a year - because you are useful for cash I won't need for a while. As I deliberately spread this kind of cash out between a parcel of providers you might even get more in future as my parcel is shrinking with the Tesco & Virgin amalgamations & i'll need to balance it out again once the dust settles. Reviewed on: 21st October 2024

Very helpful answered all my questions.

Very helpful answered all my questions. Very informative and professional. Reviewed on: 21st October 2024

The staff at Ware were extremely helpful and lovely...

The staff at Ware were extremely helpful and lovely to deal with. The same goes for your telephone answering staff Reviewed on: 21st October 2024

Excellent Staff & Service.

Excellent Staff & Service. Reliable, helpful,& polite.Old fashioned service.Efficient wit Isa's & Savings Account Reviewed on: 21st October 2024

Saffron Building Society have excellent interest rat...

Saffron Building Society have excellent interest rates - always the best on the market - and their customer service is also excellent. As a building society they always prioritise their members; makes for a lovely experience! Reviewed on: 21st October 2024

Like i can request bank transfer onlinr

Like i can request bank transfer onlinr Reviewed on: 21st October 2024

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Saffron Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub