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Saffron Building Society: Savings reviews

4.57
Based on 4,153 reviews, last reviewed 2nd Apr 2025
287% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
79%
See only 4 star reviews
12%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Great company Great selection of products, good rates for current customers. Easy to use website and app. Customer service is fabulous if you ever need to contact ... Read more Reviewed on: 2nd April 2025
Fiona M's avatar
Fiona M

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024
Malcolm Chester's avatar
Malcolm Chester

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your exp
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Saffron Building Society Savings reviews (4159)

Kendra was very helpful in giving me advice

4
Kendra was very helpful in giving me advice Reviewed on: 28th March 2025

Kristine

5
Kristine was extremely helpful and very patient during my very long call today. I feel much more confident now about going online and about the best ways to manage my accounts: a great ambassador for Saffron Building Society. Reviewed on: 28th March 2025

Harvey at Bishops Stortford patiently helped me to l...

5
Harvey at Bishops Stortford patiently helped me to log on the app because i had difficulty with the questions. I need the app on my phone because I will want to consult my account when I am abroad. Reviewed on: 28th March 2025

Very nice staff, Tom and Megan very helpful, always...

5
Very nice staff, Tom and Megan very helpful, always smiling Reviewed on: 28th March 2025

Always welcomed and given good service.

5
Always welcomed and given good service. Good to have this service in Halstead. Reviewed on: 28th March 2025

I use the Brentwood branch - The staff are always re...

5
I use the Brentwood branch - The staff are always really helpful and friendly. I have recently lost my wife and have felt really supporting both on the phone and in branch. Reviewed on: 28th March 2025

Halstead branch are very good and they look after me...

4
Halstead branch are very good and they look after me well! Reviewed on: 28th March 2025

Kendra was very helpful in helping me get the best s...

5
Kendra was very helpful in helping me get the best savings account for the context I needed it for. She was very knowledgeable about the interest rates and super friendly. Reviewed on: 28th March 2025

Face to face service and competitive rates

5
I appreciate a personal (face to face) service and the rates are often competitive. Reviewed on: 28th March 2025

Easy to complete work on line.

5
Easy to complete work on line. Helpful in office. Reviewed on: 28th March 2025

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