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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.68 (5607 reviews)

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4.72

Based on 5,603 reviews, last reviewed 26th Jan 2026

15% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

82%

10%

Latest highest rating:

5

Friendly, efficient and good products! They were friendly and efficient, easy to deal with and had good savings products. Reviewed on: 26th January 2026

Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (5607)

Kendra was very understanding and sympathetic and ex...

Kendra was very understanding and sympathetic and explained everything very carefully including specific details. I never felt under pressure but I am keen to return to make further investments. Reviewed on: 21st January 2026

Very helpfull advised bout products available

Very helpfull advised bout products available Reviewed on: 21st January 2026

All staff were incredibly helpful and patient.

All staff were incredibly helpful and patient. All questions were answered knowledgeably and actions taken to deal with our requests Reviewed on: 21st January 2026

REALLY HELPFUL STAFF WHO ALWAYS GO THE EXTRA TO ENSU...

REALLY HELPFUL STAFF WHO ALWAYS GO THE EXTRA TO ENSURE ANY QUERIES ARE RESOLVED Reviewed on: 21st January 2026

very informative appointment, Andy was very helpful...

very informative appointment, Andy was very helpful in assisting, gained more knowledge and confidence in my finances. Reviewed on: 21st January 2026

Visited Bishops Stortford for an account review, giv...

Visited Bishops Stortford for an account review, given helpful information and help to the Saffron App working! Reviewed on: 21st January 2026

Excellent Service

We are a small club and opened a Community Saver Account with Saffron. When we needed to change signatories it was all done and dusted the same day. It was really easy to speak to a human, and all very pleasant and efficient. Thank you Sarah for your help. How refreshing to deal with a financial institution that is actually interested in talking to, and sorting customer problems quickly and easily. Reviewed on: 21st January 2026

Phoned to transfer money to bank account.

Phoned to transfer money to bank account. Very quick and easy to do .Very pleasant helpful staff member. Reviewed on: 21st January 2026

Excellent customer service from Debbia and Sophia

Excellent customer service from Debbia and Sophia regarding children's accounts. I received full information so I was able to make the best decision about my daughter's savings. Reviewed on: 21st January 2026

I spoke to Zoe on the phone today , thank you so muc...

I spoke to Zoe on the phone today , thank you so much for helping me. You are amazing , helping me out fastly and professionally l Reviewed on: 21st January 2026

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