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Saffron Building Society: Savings reviews

4.69
Based on 5,428 reviews, last reviewed 12th Dec 2025
13% decrease in 5 star reviews
in the past 90 days
73% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
10%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Charlotte Excellent customer service, displaying lots of patience whilst talking me through how to get back online. Reviewed on: 12th December 2025
Maria 's avatar
Maria

Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025
Kate 's avatar
Kate

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (5428)

Charlotte

5
Excellent customer service, displaying lots of patience whilst talking me through how to get back online. Reviewed on: 12th December 2025

Staff are very friendly and helpful.

5
Staff are very friendly and helpful. No complaints Reviewed on: 12th December 2025

Happy and been coming in for so long always very hel...

5
Happy and been coming in for so long always very helpful Reviewed on: 12th December 2025

Friendly easy going and very helpful and a pleasure...

5
Friendly easy going and very helpful and a pleasure to come in Reviewed on: 12th December 2025

Didn't receive clear maturity information.

5
Didn't receive clear maturity information. But came nto Halstead today and Lyn has helped me today and was very clear and explained everything Reviewed on: 11th December 2025

Counter staff always helpful.

5
Counter staff always helpful. Served with a smile, never rushed when at the counter. Helped by Kendra today, needed paperwork printed. Reviewed on: 11th December 2025

The standard of service in Brentwood is amazing

5
The standard of service in Brentwood is amazing Reviewed on: 11th December 2025

Spoke with Kendra about my Savings.

5
Spoke with Kendra about my Savings. Always helpful and knowledgeable. Reviewed on: 11th December 2025

Everybody is friendly and helpful and polite and the...

5
Everybody is friendly and helpful and polite and they are get at listening to members Reviewed on: 11th December 2025

Deposited cheques with Kendra.

5
Deposited cheques with Kendra. Never any problems, very good service. Reviewed on: 11th December 2025

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