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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6302 reviews)

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4.76

Based on 6,302 reviews, last reviewed 13th Mar 2026

91% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Definitely recommend! Very quickly seen to, a lovely lady served me and have been with this building society for years Reviewed on: 13th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6302)

Definitely recommend!

Very quickly seen to, a lovely lady served me and have been with this building society for years Reviewed on: 13th March 2026

Helpful staff in branch ...

Helpful staff in branch nice to actually have a branch Reviewed on: 13th March 2026

AMAZING HELP FROM SOPHIA

AMAZING HELP FROM SOPHIA, SHE WAS VERY BRIGHT AND COULD HELP WITH ALL MY QUESTIONS AN QUERIES Reviewed on: 13th March 2026

Personable Service

Very informative, Morgan explained things clearly & was very hepful Reviewed on: 13th March 2026

Extremely helpful customer service

Florrie was extremely helpful and provided excellent advice. Having phoned with a view to potentially closing my savings account, I opened a new account with a better interest rate which is higher than some competitors. Reviewed on: 12th March 2026

All the staff at Ware have always been very helpful...

All the staff at Ware have always been very helpful and supportive, Andy's appointment made things comfortable, Jake, Lucy Debbie and Megan have always bent over backwards to be helpful and accomodating. Reviewed on: 12th March 2026

Knowledgeable, helpful and cheerful

I always have a good experience when dealing with Saffron Building Society staff. They are, without fail, knowledgeable, helpful and cheerful. I now think Saffron rather than TOWIE when I think of Essex; I'm a very happy customer. Reviewed on: 12th March 2026

Great service from Chi but there were IT problems

I opened a joint Online Saver account with my wife. She was already a customer and I was not. The Saffron desktop website rejected my attempts to create a password. I eventually found out from Chi that my wife, as an existing customer, needed to be the first name on the account. After the account was opened my input of the temporary login password was also rejected. Advice from Chi was that I should create my login password by registering on the mobile app first. This worked and I was then able to log in on my desktop. So, I had to use two different workarounds that were both suggested by Chi. It would be a good idea to mention these on your FAQs. Also, the password specification mentions up to 30 characters. I was advised to try up to 15 characters. So I had great personal customer service from Chi but Saffron's IT system could do with an overhaul. Without Chi's assistance our account would never have been opened. We would have just given up and invested our money elsewhere. Reviewed on: 12th March 2026

Works for me

I have had a (small) savings account with Saffron for a few years and find their accounts to have a competitive rate of interest. Easy to open an account online, handy for me as not at home with things online, but Saffron I can work with. Reviewed on: 12th March 2026

All staff are very helpful and friendly and always e...

All staff are very helpful and friendly and always efficient answering questions Reviewed on: 12th March 2026

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