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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.55 (3468 reviews)

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4.47

Based on 3,466 reviews, last reviewed 30th Oct 2024

98% increase in 5 star reviews

in the past 90 days

43% decrease in 1 star reviews

in the past 90 days

75%

13%

Latest highest rating:

5

Friendly helpful staff. Friendly helpful staff. Understood best means of giving financial advice for my situation Reviewed on: 30th October 2024

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Latest lowest rating:

1

Need more staff... One customer in front of me, at the counter when I entered. 30 minutes before I was finished..Only one person dealing with customers....supervised as... Read more Reviewed on: 28th October 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (3468)

Excellent Customer service at Colchester

Fantastic customer service at Colchester Reviewed on: 31st October 2024

Judy was very helpful and freindly

Judy was very helpful and freindly Reviewed on: 31st October 2024

Friendly helpful staff.

Friendly helpful staff. Understood best means of giving financial advice for my situation Reviewed on: 30th October 2024

Fantastic help. Thanks to Florine, nathalie and kate.

Florine, Natalie and Kate were really helpful and patient. I had a really complicated request and with perseverance and patience it all got sorted satisfactorily. Thank you so much. had issue with my sons moving to Australia. Also with a name change on my account. Reviewed on: 30th October 2024

Great customer service

I have recently opened a Members savings account. Communication is immediate and I have found opening the account relatively straightforward. I do not live near to Essex, so cannot visit a branch and rely on postal or telephone contact: I have always found this to be easy, and the advisors I have spoken to over the telephone to be readily available to help me and seek the best options to get the most out of my savings accounts. Reviewed on: 29th October 2024

Cashier knowledge

Pleasant cashier but gave me wrong interest rate Reviewed on: 28th October 2024

online services help

Had to contact as could access online services. Got led through the process and my access resolved. Reviewed on: 28th October 2024

All staff are very friendly and helpful.

All staff are very friendly and helpful.Also very friendly. Reviewed on: 28th October 2024

Excellent staff

Only dealings I have are with in branch staff and they have always been polite and very helpful. Reviewed on: 28th October 2024

Excellent interest rates.

Excellent interest rates. Always very helpful with queries. Reviewed on: 28th October 2024

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