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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6592 reviews)

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4.77

Based on 6,592 reviews, last reviewed 27th Apr 2026

10% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Zoe - Supporting Zoe was absolutely fantastic this morning helping me sort my account out ready for our house move. Despite me forgetting information she supported me ... Read more Reviewed on: 27th April 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6592)

Zoe - Supporting

Zoe was absolutely fantastic this morning helping me sort my account out ready for our house move. Despite me forgetting information she supported me through the process and we got into my account and made the changes. She showed kindness and empathy which is hard to come by these days in a world of bots and AI, we need people like Zoe back in customer service Reviewed on: 27th April 2026

Josh was extremely helpful.

Josh was extremely helpful. So nice to have a new face in Halstead that’s as friendly as the others. Good luck with your new role Josh. Reviewed on: 27th April 2026

Excellent Experience at Saffron Building Society

Excellent customer service and easy experience. Saffron Building Society is great. Helpful staff. Reviewed on: 26th April 2026

Easy to navigate website but savings rates could be...

Easy to navigate website but savings rates could be more competitive with competitors savings rates. Reviewed on: 25th April 2026

I can really recommend saffron building society

I can really recommend saffron building society Reviewed on: 24th April 2026

Everytime i've had a problem, the live chat has been...

Everytime i've had a problem, the live chat has been so helpful! Especially my man lewis hemingway. Even wished me a lovely weekend Reviewed on: 24th April 2026

Professional telephone help with savings account.

Zoe Collins set up my new members regular savers account via a telephone conversation. I like to have money transferred from my maturing savings account to start the new account and I wasn't sure how to do this. Reviewed on: 24th April 2026

Best building society.

Clean, surrounding,,and friendly helpful staff. Reviewed on: 23rd April 2026

Friendly and professional.

Friendly and professional. Very helpful when I was trying to.open my son's first savings account. Reviewed on: 23rd April 2026

A friendly local building society

A friendly local building society. It is easy to ring customer services and to talk to a real person. I feel valued as a customer. Good interest rates and a choice of savings accounts. Reviewed on: 22nd April 2026

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