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Saffron Building Society: Savings reviews

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4.84
Based on 7,232 reviews, last reviewed 28th Aug 2026
21% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
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1%
See only 1 star reviews
2%

Latest highest rating:

5

On-line Banking . Telephone conversation with Saffron staff is just great. It’s a bonus to speak to someone in this country. Today it was Cassie Jones, delightful, hel... Read more Reviewed on: 28th August 2026
Jeffrey L's avatar
Jeffrey L

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (7232)

Savings Review

5
I was very happy with my experience. Reviewed on: 3rd May 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
Upon arrival and during the process of opening the new account the staff members knew their product and dealt with any questions in a highly effective way Reviewed on: 3rd May 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
Very helpful Reviewed on: 3rd May 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
All the staff were lovely. And a Relaxed atmosphere. Can’t think of anything to improve on Reviewed on: 3rd May 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
Professional, knowledgeable and helpful. Reviewed on: 3rd May 2022
Saffron Member's avatar
Saffron Member

Savings Review

4
very helpful Reviewed on: 3rd May 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
The person I spoke to was fantastic. She answered all my questions patiently and made sure that I had understood everything. The reason I have given a low score is the poor rate of interest available. Reviewed on: 3rd May 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
Menu too long. After long menu, then very prompt answer and no further passing on. Reviewed on: 3rd May 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
The previous 'phone call I made, the person answering didn't seem to understand what a tax statement was and ended up sending me the wrong thing. (I wasn't sent a request to fill in a survey that time). This time was great service. Reviewed on: 3rd May 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
I have been with your organisation for over 50 years and I am content to remain a customer unfortunately there seems to be a fast turnaround of faces at the counter, not the intimacy of long employed staff as years ago. Reviewed on: 3rd May 2022
Saffron Member's avatar
Saffron Member

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