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Saffron Building Society: Savings reviews

4.85
Based on 7,537 reviews, last reviewed 2nd Oct 2026
2% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Audley end tour guides very knowledgeable and enthus... Audley end tour guides very knowledgeable and enthusiastic about their work,made for an interesting afternoon.The Saffron staff were well organised an... Read more Reviewed on: 2nd October 2026
Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
Verified source

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (7537)

The Colchester branch has always been excellent!

5
The Colchester branch has always been excellent for customer service. Products aren't too bad! I was served by Kyle today but also had a lovely chat with both Ian and Sarah Reviewed on: 28th September 2026

Thanks to Kristine NewellI - 25/09/26

5
I would like to record my thanks to Kristine for her wonderful help with my savings accounts over the phone. She saved me time and gave me peace of mind that everything was handled correctly, avoiding any potential online errors. Kristine was lovely to speak with and made me feel valued not only as a customer of the Saffron, but as an individual. I especially appreciated her interest in my pre-retirement life. Thank you, Kristine! Reviewed on: 27th September 2026

Excellent service today as always

5
Excellent service today as always Reviewed on: 26th September 2026

Never had any problems with using Saffron Building S...

5
Never had any problems with using Saffron Building Society Reviewed on: 26th September 2026

Gave my maturity instruction to Caroline today in Ro...

5
Gave my maturity instruction to Caroline today in Royston branch she was very helpful, Reviewed on: 26th September 2026

Opened up an Isa today with Caroline very pleased wi...

5
Opened up an Isa today with Caroline very pleased with the service I received. Reviewed on: 26th September 2026

Telephone enquiry

5
Sophia was extremely helpful and patient with me got myself unlocked with her help and answered questions on the members month account -many thanks.You can feel very confident and comfortable when dealing with this company. Reviewed on: 26th September 2026

Dan H in Brentwood branch...

5
Came in to Brentwood branch today as was served by Dan H, it was an absolute pleasure. He answered all of my queries and even helped me get online access! Every member of staff at Saffron that I have dealt with have been outstanding. Reviewed on: 25th September 2026

A phenomenal service

5
Honestly phone conversations like the one I had today restored my faith that there are still people out there who want to help and take their job seriously! Deborah was fantastic, helpful, knowledgeable are incredibly friendly. I could not fault my experience at all Reviewed on: 25th September 2026

Zoe gave fantastic customer service

5
Zoe was so help. She was professional, friendly and very knowledgeable. I felt that my account management was safe in her hands and it was so good to talk to someone who could answer all my questions confidently and make the changes required with assured professionalism. Thank you Reviewed on: 24th September 2026

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