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Saffron Building Society: Savings reviews

4.75
Based on 6,194 reviews, last reviewed 22nd Feb 2026
109% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Friendly and helpful. Friendly and helpful. Go out of their way to make you feel valued. Went to an afternoon Tea event and felt very special. Competitive rates for savings... Read more Reviewed on: 22nd February 2026
Frances S's avatar
Frances S

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6194)

Fabulous service as usual from Bishop's Stortford!

5
Fabulous service as usual from Bishop's Stortford!! Reviewed on: 17th February 2026

Excellent service from Cassie.

5
Excellent service from Cassie. I came in to process my maturity options Reviewed on: 17th February 2026

Excellent from Cassie.

5
Excellent from Cassie. I visited the Bishops Stortford branch to process my maturity instructions Reviewed on: 17th February 2026

Excellent customer service at branch and head office

5
I spoke to a representative, Charlotte, today. She was friendly, efficient and very helpful. I had been concerned about some emails I had received but she re-assured me and sorted everything quickly. Reviewed on: 17th February 2026

Excellent customer service today from Max.

5
Excellent customer service today from Max. Helped me out during his lunch break. Top man Reviewed on: 17th February 2026

Top rating customer support

5
Being able to gain quick efficient information and options is very few and far between nowadays, but I had everything sorted and provided efficiently without any delays or concerns. Well done Reviewed on: 17th February 2026

Jodie was very helpful and arranged my financial det...

5
Jodie was very helpful and arranged my financial details Reviewed on: 17th February 2026

Great service

5
Phone answered quickly, staff response was very positive and knew exactly how to help. Reviewed on: 16th February 2026

Zoe was absolutely amazing!!

5
Zoe was absolutely amazing. Asked all the right questions and tried to find a product that suited my needs. She’s a real asset to your company. Reviewed on: 16th February 2026

opening an account

5
I was having difficulty completing the initial process to open an account and requested a call back which I recieved after a short while from charlotte who explained where i was going wrong charlotte was very patient and friendly Reviewed on: 16th February 2026

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