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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.66 (5228 reviews)

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4.66

Based on 5,228 reviews, last reviewed 4th Nov 2025

24% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

80%

11%

Latest highest rating:

5

Zoe Collins, the best Customer Service Agent The waiting time was non-existent, I was put straight through to Zoe Collins. Zoe listened to my request, immediately established I was a legitimate c... Read more Reviewed on: 4th November 2025

Latest lowest rating:

2

Website needs clearer calls to action! Your survey is a bit narrow to answer. However, I wanted to flag that i found the website wasn't particularly obvious where to apply for an account. I... Read more Reviewed on: 29th October 2025

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (5228)

Friendly and helpful, never no problems

Friendly and helpful, never no problems Reviewed on: 29th October 2025

Reinvestment of maturing ISA with additional funds

Sophia Nuttall was friendly, pleasant and a good listener. She understood what I wanted to do quickly and responded competently and clearly. Reviewed on: 28th October 2025

Bishops stortford Overall great customer service

Overall great customer service any time I come in Reviewed on: 28th October 2025

Always a pleasure at bishops Stortford

Staff are very welcoming, always good at answering any questions Reviewed on: 28th October 2025

Have been a member for years and today came into the...

Have been a member for years and today came into the Colchester branch to get my book updated. I don't come in as often now but I love the customer service. I really like the fact that I can call up and speak to a real person and not a robot. Reviewed on: 28th October 2025

Everyone kind and patient - Kendra explains things c...

Everyone kind and patient - Kendra explains things clearly and well, I can't manage technology. Reviewed on: 28th October 2025

Fab service, polite helpful answered queries

Fab service, polite helpful answered queries Reviewed on: 28th October 2025

Regular visitor to Bishops Stortford Branch - Kendra...

Regular visitor to Bishops Stortford Branch - Kendra very helpful, helping me with my many accounts. Reviewed on: 28th October 2025

Halstead always deliver excellent service!

Halstead always deliver excellent service! Reviewed on: 28th October 2025

Regular visitor in Bishops Stortford Branch - all good.

Regular visitor in Bishops Stortford Branch - all good. Reviewed on: 28th October 2025

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