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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.67 (5468 reviews)

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4.70

Based on 5,467 reviews, last reviewed 2nd Jan 2026

6% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

81%

10%

Latest highest rating:

5

Excellent customer service. I've always found that Saffron staff deliver excellent customer service, clearly, helpfully and courteously, and that tradition was continued today in... Read more Reviewed on: 2nd January 2026

Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (5468)

Was served by Ruby who was brilliant and helpful in...

Was served by Ruby who was brilliant and helpful in Colchester Reviewed on: 11th December 2025

Visited BS Branch to make a withdrawal, Kendra helpful.

Visited BS Branch to make a withdrawal, Kendra helpful. no problems. Reviewed on: 11th December 2025

Fantastic service form dan in Brentwood.

Fantastic service form dan in Brentwood. Reviewed on: 10th December 2025

Very helpful at Halstead saw Lynn today

Very helpful at Halstead saw Lynn today Reviewed on: 10th December 2025

Feedback

Very friendly and informed service Reviewed on: 10th December 2025

Helpful staff

I was helped over the phone with transferring money and the whole process was straightforward and stress-free. Zoe was friendly, patient and explained everything clearly. Excellent customer service — it really made a difference. Thank you! Reviewed on: 10th December 2025

Spot on service from the Brentwood branch.

Spot on service from the Brentwood branch. Reviewed on: 10th December 2025

Very helpful assistant at the Halstead branch - stuc...

Very helpful assistant at the Halstead branch - stuck with the society for many years as I have always received excellent service- served by Ally Reviewed on: 10th December 2025

NEEDED TO DEAL WITH MY MATURITY OPTIONS AND WAS NOT...

NEEDED TO DEAL WITH MY MATURITY OPTIONS AND WAS NOT SURE IF I NEEDED AN APPOINTMENT. Reviewed on: 9th December 2025

Handy being open on the high street, beeb coming to...

Handy being open on the high street, beeb coming to Halstead for years and always good Reviewed on: 9th December 2025

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