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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.6 (4165 reviews)

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4.57

Based on 4,165 reviews, last reviewed 5th Apr 2025

295% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

79%

12%

Latest highest rating:

5

Staff were friendly and helpful. Staff were friendly and helpful. Reviewed on: 5th April 2025

Verified source

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (4165)

Always welcomed and given good service.

Always welcomed and given good service. Good to have this service in Halstead. Reviewed on: 28th March 2025

I use the Brentwood branch - The staff are always re...

I use the Brentwood branch - The staff are always really helpful and friendly. I have recently lost my wife and have felt really supporting both on the phone and in branch. Reviewed on: 28th March 2025

Halstead branch are very good and they look after me...

Halstead branch are very good and they look after me well! Reviewed on: 28th March 2025

Kendra was very helpful in helping me get the best s...

Kendra was very helpful in helping me get the best savings account for the context I needed it for. She was very knowledgeable about the interest rates and super friendly. Reviewed on: 28th March 2025

Face to face service and competitive rates

I appreciate a personal (face to face) service and the rates are often competitive. Reviewed on: 28th March 2025

Easy to complete work on line.

Easy to complete work on line. Helpful in office. Reviewed on: 28th March 2025

Savings for the people

Good range of savings product at very competitive rates of interest, excellent offices with very friendly customer service. I would recommend Saffron to all my friends and family. Keep up the great work Reviewed on: 28th March 2025

Excellent customer service from Kendra.

Excellent customer service from.Kendra, a real credit to your company. Patient and understanding, thank you. Reviewed on: 28th March 2025

Good returns, poor access

While the returns were good, managing my money through the app left me wanting more. I shouldn’t have needed to contact customer services to get my money at the end of 12 months, it should have been a few clicks on my phone Reviewed on: 28th March 2025

you have been offering a good rate of return

you have been offering a good rate of return Reviewed on: 27th March 2025

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