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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.56 (3527 reviews)

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4.47

Based on 3,527 reviews, last reviewed 22nd Nov 2024

83% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

75%

13%

Latest highest rating:

5

All staff very friendly, helpful and courteous. All staff very friendly, helpful and courteous. Product knowledge on point. A very pleasant experience. Reviewed on: 21st November 2024

Latest lowest rating:

1

Unresponsive service. My wife died in May. Most of our savings were in two ISAs with the Newbury Building Society. When she died, her balance was transferred to my account.... Read more Reviewed on: 21st November 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (3527)

Changed one account to a savings account.

Changed one account to a savings account. Excellent help from staff Reviewed on: 4th November 2024

Poor customer service and product knowledge of staff...

Poor customer service and product knowledge of staff in Bishops Stortford branch. Unable to effectively answer account maturity query and app questions. A lot of work required here to improve. Reviewed on: 4th November 2024

Ok, pleased the security screens have now been removed

Ok, pleased the security screens have now been removed Reviewed on: 4th November 2024

They Answer the phones quick and ate efficient.

They Answer the phones quick and ate efficient. Reviewed on: 4th November 2024

Competitive rates & friendly staff

Freddie was very helpful and was able to swap accounts upon maturity. No admin from me required. Marvellous Reviewed on: 4th November 2024

Always professional and friendly service

Always professional and friendly service Reviewed on: 4th November 2024

Excellent monthly savings rate!

Excellent monthly savings interest rate with a good maximum of £500 permitted per month. Much better than other providers. Was able to benefit from this despite not having to open a Current Account with them, which was a bonus, although initially, I could only invest £50 per month for a year. But still a great deal. They rewarded me for my loyalty, which is very rare these days. Customer service agents are, friendly, and knowledgeable. Response times are very quick if you have any queries, and easy but safe access to online accounts is another added bonus. Highly recommend. Reviewed on: 3rd November 2024

easy mover

transfer to new account was very fast over the phone Reviewed on: 2nd November 2024

Always polite, & most importantly on the high street...

Always polite, and most importantly on the high street and open to enable proper service in person - rare these days. Reviewed on: 1st November 2024

Excellent Customer service at Colchester

Fantastic customer service at Colchester Reviewed on: 31st October 2024

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