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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6697 reviews)

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4.83

Based on 6,697 reviews, last reviewed 2nd Jun 2026

48% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

I spoke to Zoe Collins today to transfer some money... I spoke to Zoe Collins today to transfer some money from Saffron Walden account to my Santander Account. Zoe confirmed my balance on Bond Maturity an... Read more Reviewed on: 2nd June 2026

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (6697)

Sarah Dickens

Very pleasant, Sarah was friendly and helpful Reviewed on: 19th May 2026

Super helpful customer service.

Super helpful customer service. Resolved my issue in a friendly manner and ensured the call ended with me having what I needed Reviewed on: 19th May 2026

Very lovely relaxed atmosphere but still professiona...

Very lovely relaxed atmosphere but still professional as well we saw Kyle and Sam for an appointment today at Halstead Branch Reviewed on: 19th May 2026

Spoke to Customer Services over the phone because my...

Spoke to Customer Services over the phone because my app has been blocked. They were very helpful patient with me and stayed on the phone until we had resolved my issues. Reviewed on: 19th May 2026

Very happy with the service at Halstead saw Lyn...

Very happy with the service at Halstead saw Lyn today Reviewed on: 19th May 2026

Always found the staff chatty and lovely at Halstead...

Always found the staff chatty and lovely at Halstead served by Lyn today Reviewed on: 19th May 2026

The staff are always very helpful, friendly and know...

The staff are always very helpful, friendly and knowledgeable about any products that I ask about. Reviewed on: 18th May 2026

Staff are very helpful

The staff are always lovely and very helpful with any questions I have. Reviewed on: 18th May 2026

Always happy with the service at Halstead everyone i...

Always happy with the service at Halstead everyone is always happy and polite Reviewed on: 18th May 2026

Always been very happy with the service in Halstead,...

Always been very happy with the service in Halstead, served by Lyn today Reviewed on: 18th May 2026

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