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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6390 reviews)

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4.76

Based on 6,390 reviews, last reviewed 15th Apr 2026

106% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

online chat service I used the online chat service and was dealt with by Lewis Hemmingway who was very helpfull and resolved my probem very quickley Reviewed on: 15th April 2026

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6390)

Great service

Excellent service, issue sorted quickly, very friendly. Reviewed on: 25th March 2026

Excellent customer service from Sophia at Saffron...

I received excellent customer service from Sophia at Saffron Building Society who was very helpful and patient when helping me to reset my user ID and password. Reviewed on: 25th March 2026

Great customer service

Chi was fantastic, and very helpful. She answered all the questions I had, and processed my requests promptly and professionally. Thank you. Reviewed on: 25th March 2026

Empathy and Patience in Spades..

I’ve never dealt with a bank or a building society with staff who all display such empathy and patience. Nothing is too much when it comes to helping you get on line. Their caring nature for the customer shines though Reviewed on: 24th March 2026

Review of savings with Chi Cameron over telephone.

Review of savings with Chi Cameron over telephone. Extremely knowledgeable and transferred and switched maturing account Reviewed on: 24th March 2026

Zoe collins

Phoned today about my isa,s maturing and needed help re investing spoke to a lovely young lady called Zoe and helped sort everything out very helpful Reviewed on: 24th March 2026

Excellent service today.

Excellent service today. Listened to what I was trying to do and did it for me. Reviewed on: 24th March 2026

Good knowledgeable friendly staff .

Good knowledgeable friendly staff . Face to face contact. Reviewed on: 24th March 2026

We spoke to Chia Cameron on the phone and she was ve...

We spoke to Chia Cameron on the phone and she was very helpful and explained everything we needed to know. She also asked if we needed any help with anything else if not to give Saffron a call anytime. Reviewed on: 24th March 2026

Max allowed us to go into a room to complete our app...

Max allowed us to go into a room to complete our applications. He checked them and told us what the next steps are. Very excited to become a member of Saffron Reviewed on: 23rd March 2026

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