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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.65 (4971 reviews)

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4.65

Based on 4,971 reviews, last reviewed 11th Sep 2025

17% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

80%

11%

Latest highest rating:

5

Zoe Collins Zoe helped me to ensure that the money from my account, that is about to reach maturity, was placed in the best accounts for me. It was a pleasure to ... Read more Reviewed on: 11th September 2025

Latest lowest rating:

2

Paying in details online incorrect Confusing paying in details for transferring money online via transfer from bank account. I want to transfer money to my account and your sort code of... Read more Reviewed on: 29th August 2025

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (4971)

I love the one to one experience here at Halstead

I love the one to one experience here at Halstead Reviewed on: 28th August 2025

Came into Ware to pay cash in- Great customer servic...

Came into Ware to pay cash in- Great customer service and interest rates Reviewed on: 28th August 2025

Outstanding customer service from Ian

Whoa, what can I say - after a 1hr 20mins call Ian managed to give me access to my account via the app. This man certainly has staying power & was totally.committed in giving me access to my account. He gave great customer service and showed tenacity and along with a good deal of banter from us both, finally. we were in. He clearly explained what he was doing and even when we had to repeat various stages many times including reinstalling the app on my app, he never gave up until I was able to access my account. Thank you, Ian, for all your help today - A1 Super star. Reviewed on: 27th August 2025

Full marks for excellent, informative service.

Easy access to an adviser, Friendly contact happy to give advice on a range of topics and checked that the changes made had actually achieved their end on-line. Reviewed on: 27th August 2025

Florrie was fantasic.

Florrie was fantasic. An asset to the company. Reviewed on: 27th August 2025

Customer service

Zoe was very nice and helpful and answered all questions with easy and accurate answers as well as providing me with excellent advice ! Reviewed on: 27th August 2025

I like coming in face to face here at Halstead, ver...

I like coming in face to face here at Halstead, very happy with everything Reviewed on: 27th August 2025

I love coming into branch and being able to speak to...

I love coming into branch and being able to speak to people. Max really helped me Reviewed on: 27th August 2025

Like using Brentwood branch and that you are on the...

Like using Brentwood branch and that you are on the high street - staff are helpful, like using a passbook ! Reviewed on: 27th August 2025

Friendly efficient quick polite.

Friendly efficient quick polite. Everything you could want. Reviewed on: 27th August 2025

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