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Saffron Building Society: Savings reviews

View other Saffron Building Society products
4.83
Based on 6,698 reviews, last reviewed 2nd Jun 2026
48% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Excellent customer service by Zoe I spoke with Lady called Zoe today who helped me with unlocking my account as I entered my password wrong to many times. it was the best customer serv... Read more Reviewed on: 2nd June 2026
neil 's avatar
neil

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026
Diana F's avatar
Diana F
Visit provider site Read all reviews Write a review

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (6698)

Always been very happy with the service in Halstead,...

5
Always been very happy with the service in Halstead, served by Lyn today Reviewed on: 18th May 2026

zoe collins

5
i have an isa maturing not able to attend in person (in hospital) so phoned excellent service all aspects explaned 10/10 Reviewed on: 15th May 2026
David H's avatar
David H

Sophia sorted everything professionally and effectiv...

5
Sophia sorted everything professionally and effectively with excellent customer service skills Reviewed on: 14th May 2026
KJGL's avatar
KJGL

Helpful pleasurable service received at Haverhill br...

5
Helpful pleasurable service received at Haverhill branch Reviewed on: 14th May 2026

Been with Saffron for over 20 years, very happy with...

5
Been with Saffron for over 20 years, very happy with the service provided Reviewed on: 14th May 2026

As reliable and helpful as ever.

5
Whenever I find it necessary to contact Saffron Building Society their staff are always friendly and most helpful. Today was no exception. I have been a customer for many years and although I could probably earn a few pounds elsewhere I can see no reason to change. Reviewed on: 14th May 2026
Derek W's avatar
Derek W

Staff always pleasant.

5
Staff always pleasant. It’s a pleasure to pop in and is very conveniently located in Bishops Stortford shopping area. Reviewed on: 13th May 2026
DILYS L's avatar
DILYS L

Experience with a personal touch.

5
I have been a customer at the Royston, Saffron Building Society for about 20 years. The staff has always been very helpful. I appreciate that in Royston we have still a financial institution where you can meet people that give a close touch to the experience. Reviewed on: 13th May 2026
r t's avatar
r t

Telephone service very straightforward and helpful

5
Telephone service very straightforward and helpful Reviewed on: 12th May 2026
Jonathan P's avatar
Jonathan P

Always friendly, informative, willing to assist and...

5
Always friendly, informative, willing to assist and knowledgeable. Most importantly they are humans, which is sadly becoming a rarity Reviewed on: 12th May 2026
Peter L's avatar
Peter L

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