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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.66 (5253 reviews)

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4.66

Based on 5,248 reviews, last reviewed 8th Nov 2025

23% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

81%

10%

Latest highest rating:

5

Harvey is always so helpful with any queries Harvey is always so helpful with any queries Reviewed on: 8th November 2025

Verified source

Latest lowest rating:

2

Website needs clearer calls to action! Your survey is a bit narrow to answer. However, I wanted to flag that i found the website wasn't particularly obvious where to apply for an account. I... Read more Reviewed on: 29th October 2025

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (5253)

My husband and l spoke to Sophia this morning regard...

My husband and l spoke to Sophia this morning regarding a due to mature ISA. What a pleasant and helpful young lady, also she showed extreme patience with us. Much appreciated, thank you. Reviewed on: 31st October 2025

Been with Saffron Building Society for years - very...

Been with Saffron Building Society for years - very happy with the service. Reviewed on: 31st October 2025

I miss the Sawbridgeworth Branch but I love the Bish...

I miss the Sawbridgeworth Branch but I love the Bishops Stortford Branch, they are very kind to me always, Kendra so helpful. Reviewed on: 31st October 2025

Halstead branch has always served me well, never had...

Halstead branch has always served me well, never had a problem. Reviewed on: 30th October 2025

I've been coming into Brentwood ever since my mother...

I've been coming into Brentwood ever since my mother was alive, and I have never had any complaints. Max has served me for a year now, and he always takes the time to check up on me and see how I am. Daniel is a great young man and I hope he gives the same level of service the rest of Brentwood gives Reviewed on: 30th October 2025

We have always been very happy with Saffron.

We have always been very happy with Saffron. Always brilliant service from everyone we have encountered and live the fact that we can visit a branch and talk to staff is a huge positive. Also being able to attend the AGM is great Reviewed on: 30th October 2025

I managed to lock myself out of my Savings Account s...

I managed to lock myself out of my Savings Account so had to contact Saffron directly. Sophia answered my call within seconds and was prompt , polite and efficient in sorting out my issue. I have been a member of Saffron Building Society for over three years and my dealings with him continue to meet my needs and I would recommend them to anyone and everyone. Reviewed on: 30th October 2025

Visited Bishops Stortford Branch - discussed my ISA...

Visited Bishops Stortford Branch - discussed my ISA with Kendra, very satisfied. Reviewed on: 30th October 2025

Very friendly staff in Bishops Stortford, Kendra alw...

Very friendly staff in Bishops Stortford, Kendra always helpful. Phone staff excellent too. Reviewed on: 30th October 2025

Zoe the brilliant customer services advisor.

Zoe provided excellent customer service. She was clear speaking and very friendly. She was able to answer all my questions and effect the changes to my accounts that I requested. Without doubt she was the most helpful and pleasant customer services advisor that I have ever dealt with in any organisation. Reviewed on: 29th October 2025

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