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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.67 (5468 reviews)

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4.70

Based on 5,467 reviews, last reviewed 2nd Jan 2026

6% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

81%

10%

Latest highest rating:

5

Excellent customer service. I've always found that Saffron staff deliver excellent customer service, clearly, helpfully and courteously, and that tradition was continued today in... Read more Reviewed on: 2nd January 2026

Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (5468)

Very helpful service at Halstead served by Lyn today

Very helpful service at Halstead served by Lyn today Reviewed on: 9th December 2025

Quick response and Very helpful customer service staff.

Very helpful customer service staff. Nice to speak to a human. No wait time and I got everything sorted out. Reviewed on: 9th December 2025

Came into Royston this morning as needed to transfer...

Came into Royston this morning as needed to transfer some money into my bank Reviewed on: 9th December 2025

Been members for a long time and the staff are alway...

Been members for a long time and the staff are always excellent at Hasltead, friendly and polite1 Reviewed on: 9th December 2025

A Very good experience with staff at Bishops Stortford

A Very good experience with staff at Bishops Stortford Reviewed on: 8th December 2025

Max provided excellent customer service and answered...

Max provided excellent customer service and answered all my queries Reviewed on: 8th December 2025

I always get served with a smile in Brentwood.

I always get served with a smile in Brentwood. Great service all round Reviewed on: 8th December 2025

Went into Royston branch to pay my weekly cheque in...

Went into Royston branch to pay my weekly cheque in and very happy with the service and staff. Reviewed on: 8th December 2025

Sophia Nuttall

Sophia was very knowledgeable and understood exactly what I needed. She dealt with my enquiry/request very well, explaining my options and then answering a further enquiry. Excellent thank you. Reviewed on: 6th December 2025

Staff were super happy to help me, felt very at ease...

Staff were super happy to help me, felt very at ease and comfortable, thanks Kyle and Chelsea! Reviewed on: 6th December 2025

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