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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.56 (3527 reviews)

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4.47

Based on 3,527 reviews, last reviewed 22nd Nov 2024

83% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

75%

13%

Latest highest rating:

5

All staff very friendly, helpful and courteous. All staff very friendly, helpful and courteous. Product knowledge on point. A very pleasant experience. Reviewed on: 21st November 2024

Latest lowest rating:

1

Unresponsive service. My wife died in May. Most of our savings were in two ISAs with the Newbury Building Society. When she died, her balance was transferred to my account.... Read more Reviewed on: 21st November 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (3527)

Judy was very helpful and freindly

Judy was very helpful and freindly Reviewed on: 31st October 2024

Friendly helpful staff.

Friendly helpful staff. Understood best means of giving financial advice for my situation Reviewed on: 30th October 2024

Fantastic help. Thanks to Florine, nathalie and kate.

Florine, Natalie and Kate were really helpful and patient. I had a really complicated request and with perseverance and patience it all got sorted satisfactorily. Thank you so much. had issue with my sons moving to Australia. Also with a name change on my account. Reviewed on: 30th October 2024

Great customer service

I have recently opened a Members savings account. Communication is immediate and I have found opening the account relatively straightforward. I do not live near to Essex, so cannot visit a branch and rely on postal or telephone contact: I have always found this to be easy, and the advisors I have spoken to over the telephone to be readily available to help me and seek the best options to get the most out of my savings accounts. Reviewed on: 29th October 2024

Cashier knowledge

Pleasant cashier but gave me wrong interest rate Reviewed on: 28th October 2024

online services help

Had to contact as could access online services. Got led through the process and my access resolved. Reviewed on: 28th October 2024

All staff are very friendly and helpful.

All staff are very friendly and helpful.Also very friendly. Reviewed on: 28th October 2024

Excellent staff

Only dealings I have are with in branch staff and they have always been polite and very helpful. Reviewed on: 28th October 2024

Excellent interest rates.

Excellent interest rates. Always very helpful with queries. Reviewed on: 28th October 2024

Good customer rewards and easy to open accounts

Good customer rewards and easy to open accounts Reviewed on: 28th October 2024

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